While the number of technologies designed for connecting an organization's people to each other, to better facilitate the sharing of knowledge, and to foster an environment of creativity and collaboration seems to increase every week - many organizations and certainly many if not most Human Resources professionals are still struggling to navigate this new, and often unfamiliar territory.
With larger technology players like IBM and Cisco joining the literally hundreds of simiar sounding solutions on the market for microblogging, blogging, wikis, activity streaming, idea generation, and on and on, I can see an HR professional getting at best frustrated and confused, and at worst completely overwhelmed and defeated.
You know as an HR pro and a leader that there is inherent value and benefit in the increased connectedness of the workpforce and of the augmented ability to share and create information. But you are at a loss at how to deploy technology to better enable those outcomes.
Perhaps instead of just trying one new technology after another and running the risk of succumbing to 'shiny object syndrome' or subjecting your team to a lengthy series of too similar exercises, or remaining frozen in place, effectively stuck by the presence of simply too many choices, there are strategies that can be leveraged to try to drive the kinds of behaviors that you know have benefits, while using tools already at your disposal.
How about the doing something with the ubiquitous and almost certainly boring company profile/corporate identification card picture? You know the one that you make sure is as close to DMV or Passport Office level uninspiring and instantly forgettable.
Quick - take a look at the badge of our friend 'Simon' there on the right - I bet that the badge layout, design, and generally 'I have just been booked for wire fraud' look on his face resembles the corporate IDs that many of you are wearing on a chain around your necks right now (or more jauntily on your hip strapped over your belts).
But what if instead of insisting on the mug shot style photo that has always served the organization so well, you mixed it up a bit. perhaps by letting, or rather encouraging everyone to get a bit more creative in the 'official' portraits for the company directory and ID badges.
I recently came across a piece on the Junkculture blog that highlighted photographer Jason Travis' ongoing Persona series or photographs that 'documents hipster Atlantans along with the contents of their Flickr- J.Travismessenger bags, backpacks and clutches to determine "what they deem important in their lives."
When you take a look at the images, you get some insight into the person beyond just their physical appearance. The inclusion of the ordinary yet important objects they are carrying offers a bit of a glimpse into their interests, hobbies, even their skills and capabilities. The things that people carry with them can shed lght on not only where they are going (or want to go), but also where they have been. In an organizational context this certainly could translate to projects they worked on in the past, as well as future career goals and aspirations.
It seems to me this is exactly the kind of information that the modern collaboration technologies or 'internal social networking' platforms are also trying to collect and capture. Employee interests, skills, past history, friends, and goals and desires for future assignments and learning opportunities. But you as an HR leader have to spend the time, effort, and resources to sort though these many hundred of technologies.
In the meantime, perhaps getting more creative with the company directory photo and the official ID badge might just be a good place to start. Instead of the mugshot - think different, whether it lets employees share their favorite sports teams, hobbies, pets, whatever. Any thing would be an improvement from old Simon, and maybe more employees would actually wear the badges more proudly and not 'forget' them at home so often.