Last night on the HR Happy Hour show we talked about social media in the workplace, why organizations should have social media and social networking policies in place to guide employee usage (although quite a few listeners argued that specific social media policies are unnecessary), and some of the concerns and outright fears that many leaders and HR professionals seem to possess when these topics are discussed. After all, many of the large mainstream HR associations have trotted out a stream of speakers and 'experts' pitching at best caution and restraint, and at worst outright bans supported by a few anecdotes about miscreant employees gone wild.
Rather than contribute yet another (unnecessary) piece attempting to refute item by item the typical laundry list of 'bad' outcomes (time wasting, loss of productivity, exposure of company secrets) that may arise from the increased use of social networking in the workplace by employees, I wanted to touch upon one of the observations made on the show by our guest Eric Meyer. During the conversation about the use of 'scare tactics' by some legal experts, Eric noted that many HR professionals are 'comfortable being scared', in other words hinting that rather than dispassionately evaluating the potential benefits of these tools and technologies, many in HR are happy to use the horror stories to keep them safely entrenched in their personal comfort zones of uninformed bliss.
Mulling over this some more last night I don't think it is all that surprising considering how popular and often successful 'going negative' is in many other aspects of our culture. Think about our interactions with our kids, 99% of political advertising, the stories on the local TV news, and even the relentless focus on the 'bad' or negative in the coverage of the World Cup. How much more emphasis has been placed on shoddy officiating, annoying vuvuzelas, and dysfunctional team dynamics than on any of the positive aspects of the competition?
Why are we so drawn to the negative?
Why do we try to avoid, mitigate, reduce, manage and every possible other thing except embrace risk?
Why are so many of us 'comfortable being scared?'