I do not think it means what you think it means
Tuesday, February 28, 2012 at 8:42AM
Steve in Communication, communication, talent management, terminology

Very random and kind of funny tweet that I spotted in my quest to maintain constant vigilance on all things related to the Talent Management systems space, this one from a random Twitter user in an unknown role at an undetermined company:

 

Announcement from HR re new "Talent Management System." Seriously tried not to snort out loud when I read THAT nomenclature.

— Sally Gore (@mandosally) February 21, 2012

Kind of funny, and I suppose not terribly unfair. Now I realize that our friend Sally here might not represent the majority of individuals at his or any organization that is considering or actively working on Talent Management technology projects, and I also realize that no matter how well planned, how perfectly aligned, and how well the value is communicated to the team that there are always going to be some detractors or nay-sayers in any big tech project. And it could be that for this organization, this opinion and reaction is in the decided minority and the folks driving the talent project would do well to push forward with their plans and not let this kind of thing slow them down.

I don't really highlight this amusing tweet to make a case that everyone in an organization needs to be on board with big changes and major HR technology initiatives, because that simply is not possible. Why the tweet was interesting to me though is how it actually called out the specific terminology used by his organization's HR team - 'Talent Management System' as being almost laughable. And that I think might be a fair point.

While the term might make perfect sense to vendors to describe what they are building and marketing, and resonate with an organization's business and HR leaders as what they need to focus on, I wonder for the average person, (like I am assuming the author of this tweet to be), the terminology at best means almost nothing, and at worst is a little insulting.

I can imagine our friend Sally thinking, 'Wait a minute here. I am the talent. I am not at all sure that I want HR to install a big, new system to manage me.'

I don't know anything about this specific project, but I do know this - if what you decide to call your project, system, initiative - whatever, repels and possibly insults the very people whose buy-in you need to make the entire thing work, well then you are probably in some trouble.

What do you think? Is it time to re-think the phrase 'Talent Management Systems?'

Have a better idea?

Article originally appeared on Steve's HR Technology (http://steveboese.squarespace.com/).
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