WARNING: Some borderline old-guy 'get off my lawn' about to follow...
The situation: You have the kind of job where a fairly large, variable, and growing collection of folks are contacting you to set up meetings and phone calls. These are usually for valid work/business reasons, so the requests themselves are reasonable, but I have noticed with more frequency that folks are not following (at least what I think are) the normal, customary, and pretty simple steps, and protocols in this situation.
So because no one asked, herewith are the rules for when you request a meeting with me, (not actually me, just using the collective me here. Is that a thing? Who cares, it's my blog).
1. If this is the first interaction you are having with this person, explain (succinctly), who you are, what you do, the company you are working for or represent. Make sure you convince the person you are not insane.
2. State clearly the purpose and goal for the requested meeting. Bonus points if the purpose/goal of the meeting actually helps this person solve one of their problems, and not just helps you.
3. Adapt to the technology, communication, and other preferences of the person who you are requesting to meet with. This means adapting to at least the following:
A. Communication preferences - email, text, LinkedIn, etc. Example, and this one happens to me a ton, if you send me a LinkedIn message asking for a meeting, I am 99% of time going to provide my email address and ask you to email me details, an invite, etc. This is due to the fact that I, along with just about everyone else in the world, manages my time on a calendar that is integrated with my email. No one manages their time on with a LinkedIn calendar because such a calendar DOES NOT EXIST. I'm ok with being contacted on LinkedIn, but I am not ok having to manually update my calendar because you prefer to use LinkedIn.
B. More about calendars. If you are requesting the meeting from someone else, DO NOT send them a link to your own Web Calendar or scheduling tool as ask them to find a time for the meeting. YOU are asking for the meeting. It is really cheeky and presumptuous to make a meeting request and then ask me to do your work (managing your calendar) for you.
C. Adapt to the time zone preferences of the person you are requesting the meeting with. Again for me, I am usually on ET. Your request or offer of day/time options for the meeting needs to state the time in ET. It is ok, even preferable, to list your time zone too, (if it is different). But don't ask me to have a meeting at 3PM Mountain Time and force me to figure that out. I know this is a small gripe, but once again, you are asking me for my time.
4. Confirm the meeting is set by 'accepting' the calendar invite. This is really for both parties of the meeting, but we really don't need another round of emails that 'confirm' the meeting is set. 'Accepting' or 'Replying Yes' to the calendar invite is the confirmation.
5. Sometimes, the person you are requesting the meeting with does not or can't meet with you. It happens. And sometimes they either don't give you a reason for declining the meeting or give you a reason that you don't like. It happens. Accept it. You are still a wonderful person, I promise.
That's all I have for a quick rant on this. I didn't even mention at the top that I am writing this in my favorite writing spot ever, the Delta Sky Club. Nice to be back out on the road. And solid upgrades on the snacks, Delta.
Did I miss any 'meeting request protocol' rules?
Let me know in the comments.
Have a great week!