Notes from the Road #24 - The things you see/hear during 8 hours in the Sky Club
Friday, October 19, 2018 at 9:00AM
Steve in Notes from the Road, business, smb, travel, work

The details don't matter, but let's set this up that due to a flight delay and some inflexible travel plans, I spent about 8 hours or so in the Delta Sky Club in Detroit yesterday.

The Sky Club is awesome, by the way. If you travel more than once a month, I think the expense is worth it. Nice place to sit and work. Food and snacks options are getting better. Decent selection of complimentary booze (we will come back to that one in a minute). So making the disclaimer that the rest of this is not a knock on the Club or Delta (who I love). It is more a commentary on what happens in these kind of environments where people seem to drift in this weird, 'I am working but not working' pattern combined with 'I may or may not be drinking Jack Daniels while I sit on this 1PM conference call.'

So presented to you in more or less chronological order - the things I saw and heard after spending essentially an entire workday in the Sky Club.

11:00 AM - Not technically in the Sky Club, but just outside the door to the Club, is a currency exchange counter. The person on line in front of me requested almost $10,000 worth of Philippine Pesos. The exchange rate is about 54 pesos/USD. So $10K is a lot of pesos. So much so that the currency exchange counter tapped out at about $2800 worth of pesos. The dude basically walked out of that counter with every peso in Detroit. Kind of a bummer for the next person on the 5:30PM flight to Manila who is going to be out of luck trying to score a couple of pesos.

11:30AM - This particular Sky Club as a self-service bar area. You walk up, pour yourself a beer, or a glass of wine, or something a little stronger from the collection of booze. The self-service Coke machine is in the same spot too, so as I was waiting to fix myself a nice Diet Coke, an older gentlemen in a suit was pouring himself a scotch on the rocks. He then took a sip of said scotch, said something like 'Smooooooth', and proceeded to try and convince the woman behind him in the drink line to have a sip of the drink as well. He was for real trying to convince a total stranger to sip off of his scotch at 11:30 in the morning. For the record, she declined.

1:00PM - Airline clubs are getting more and more crowded these last few years. Maybe it's the booming economy. Maybe corporate travel budgets are expanding. Who knows. But on a weekday the Sky Club in Detroit is packed. I was sitting/working, (I promise), at one of the few desk/office chair setups in the back part of the Club. Nice and quiet, comfortable spot to work. Near the self-service bar too. A prime spot. Only four desks here and all are taken. So what happened? Two or three guys were literally lined up near the space waiting to pounce at the sight of someone packing up their stuff and exiting the space. For one person, the wait was getting too long and he tapped me on the shoulder and asked me how much longer I was going to be, like the desk was a treadmill at a too-crowded hotel fitness center. How much longer? I am going to be here all night, pal. I'm moving in. I am putting up new wallpaper I am so moved in.

2:00PM - Phone job interview! Not for me, but the person right behind me was doing a phone interview with a candidate. So tell me about yourself? Why did you decide to go to MIT? What else do you like to do for fun? (Are we even allowed to ask that?). Interviews are the worst. I bet he/she went to MIT to get an awesome job with great perks like a corporate Sky Club membership.

2:30PM - Guy sitting near me has been on a conference call for about 15 minutes. He has said the word 'Omnichannel' five times. I am pretty sure no one knows what that word means. Including him.

3:00PM - Just remembered to set up my 'Out of the Office' email auto-reply. FYI - I am out of the office. I am in the Sky Club. I may be here a long time. Thankfully, the supply of carrots, celery, and ranch dip seems unlimited.

3:15PM - My fitness tracker app on my phone just buzzed me to let me know I have not been active in the last three hours and it is probably time to get up and stretch. Probably a good idea. Nothing like sitting in the Sky Club for 8 hours before getting on a 7 hour flight. I wonder how many steps it is to the self-serve bar?

3:18PM - It's 47 steps to the self-serve bar.

3:30PM - Getting up to walk about the Club a bit. Leaving my laptop open to the BLS 'Jolts' report page just because.

4:00PM - It is right about the time when many of the Sky Club road warrior types stop even pretending they are working. Guy near me has solitaire going on his laptop, some kind of a movie or video on an iPAd, and is talking to one of his buddies on the phone. Yes I agree, Aspen will be EPIC this winter.

4:10PM - Nothing to do with the Sky Club, but this trend of people doing 'selfie' LinkedIn videos has to stop. These are horrible. You are actually making LinkedIn even worse, which is not easy to do. 

4:45PM - Admittedly, I have wound things down a bit and have fired up a replay of the Milwaukee Bucks v. Charlotte Hornets game from the other night. Got what looked like an evil eye from yet another Club member who wanted to take over my prime seat/desk location. How do you know I'm not working? I could be a sports writer or something. Yeah, that's it.

4:48PM - The 'Ford Keys to the Game' for the Hornets were 'Control your emotions' and 'Don't freak out'. Decent advice. Probably more generally applicable beyond the Hornets game.

5:00PM - The food and beverage area has two large TVs mounted to the wall about 20 feet apart. One TV is playing Fox News while the other is tuned to CNN. I think that is a smart move by Delta. Like Michael Jordan once said, (I am paraphrasing a little) - 'Both Democrats and Republicans buy sneakers.' And airplane tickets.

5:05PM - I like Brook Lopez on the Bucks. One of my favorite players. Giannis for MVP this season. Lock it in.

5:15PM - BANDWITH CRISIS! So many people pounding the Sky Club wifi that people are having a hard time getting connected. Hell hath no fury like a Regional Assistant Director Manager who is not able to access the Penske file. if I were a better person I would stop streaming games from NBA.com. If only.

5:45PM - Have to admit, I am getting a little punchy. Maybe I should have scheduled some kind of phone interview or a call where I got to say 'Omnichannel' a few times. But if all goes well, I am nearing the end of this stint in the Club. One more 47 step walk to the bar and maybe a few more cubes of cheddar and a couple of carrot sticks and I will be good to go. It's a marathon, not a sprint. A marathon with a self-serve open bar. Which, if they had that in more marathons, would spike the popularity of the sport.

6:00PM - Observation: 74% of people in the Sky Club like to call someone they know and tell them they are, in fact, in the Sky Club. I can't really think of many other places that drive people to alert someone else of their current whereabouts.

6:15PM - Finally leaving the Sky Club to head to the gate. Not quite 8 hours in the Club, more like 7 and a half. Felt like longer. a lot longer. Hopefully there lays ahead a nice flight, maybe one movie, and sweet, sweet sleep. Let's hope.

Have a great weekend!

Article originally appeared on Steve's HR Technology (http://steveboese.squarespace.com/).
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