I have been a little slack in posting links back to my monthly column over at HR Executive Online but fear not gentle readers, I have not abandoned this essential public service.
So without further delay, here is the link to my latest Inside HR Tech piece at HR Executive - 5 Things I'm Looking Forward to at HR Tech.
From the piece:
This is the last Inside HR Tech column prior to the HR Tech Conference in September and, since I am pretty well consumed at this point with the final plans for the event, I want to use this space to reflect on the HR-tech market and the themes that have emerged during this year’s planning for the event.
Great HR is simple and complex at the same time.
I’ve spent a fair amount of time in the last several weeks working on one of our featured sessions, “What It Takes to be a Most Admired Company for HR,” a panel discussion featuring the CHROs from several of the world’s most well-known and successful companies (Delta Airlines, Walt Disney Co. and Accenture, to name a few). After talking with each of these CHROs about their business, their challenges, and their approaches and philosophies about the role of HR, I’ve noticed two important things. One is that every one of these leaders spent most of our conversation talking about their company’s culture and the role of HR and the CHRO in building, strengthening and promoting their culture.
The other is that, while each CHRO focuses intently on culture, how that manifests in specific HR and talent practices and programs is very different in each organization.
Succeeding with HR technology is paramount for HR.
I talk with many executives from the leading HR-technology-solution providers and, in the past year or two, the phrase “customer success” has come up more than ever. Now that cloud-based SaaS delivery of HR technology is the de facto industry standard, providers have been forced to focus on the success of their customers as a primary driver and metric. While that focus is a positive development for customers, it is not enough to ensure your organization is truly set up to succeed. And since the HR-tech market keeps growing, even understanding your options is becoming more difficult. This complexity and the importance of customer success with HR tech are why we focus so heavily on this topic at HR Tech, with a series of expert sessions covering both the “functional” elements of success (such as business case, vendor selection and implementation teams) as well as the more “technical” aspects (including cloud migration, integration and testing)....
And remember to subscribe to get my monthly Inside HR Tech column via email on the subscription sign-up page here. The first 25 new subscribers get a coffee mug personalized with a picture of me. Well, maybe.
Finally, you can still register to attend the HR Technology Conference, September 11 - 14 in Las Vegas. Use my code STEVE300 for $300 off your conference pass.
Thanks and have a great day!