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Entries from July 1, 2014 - July 31, 2014

Thursday
Jul312014

How far are you willing to go to get better?

At the (continuing) risk of alienating blog readers who are not the least interested in the connections between sports and HR and the workplace (come on, get with it people), I felt compelled to go back to the NBA well one more time to share a sliver of a fantastic piece in Grantland about the Atlanta Hawks' Kyle Korver.

For the uninitiated, Korver is a 33 year old veteran player about to enter his 12th season in the NBA, after completing 4 years as a college player at Creighton. He has played for 4 different teams in his career, and was notably traded before ever playing a game in the NBA by the Nets, the team that originally drafted him to the 76ers in exchange for $125,000 - enough cash to fund the Nets' summer league team and buy some office equipment. He then bounced around the league somewhat, making stops in Philly, Utah, and Chicago before joining the Hawks in 2012.

Since becoming a Hawk, and in particular since the Hawks have adopted a more open, fast-paced, spread the court and shoot 3-pointers type of offensive style, Korver has enjoyed something almost unheard of with professional basketball players on the wrong side of 30 - he is getting better. Korver's scoring average, shooting percentages, and most notably his 3-point shooting percentages have all gone up each of the last 3 seasons, just when most players his age are declining to a point where few even remain in the league.

To what can you attribute this remarkable late-career renaissance for Korver?

Probably to three things, two that are basketball specific but have relevance to pretty much any kind of workplace, and one other that is strictly a personal development play, and too has relevance to anyone looking to improve their performance in their job.

One - The league in general has adopted a style of play that suits Korver's natural talents more so than it did even just 5 or 7 years ago. Teams are favoring a more open game, are spacing the floor to free up 3 point shooting, and relying less on dominant center oriented offense. Through a combination of rule changes and a focus on analytics that values a high percentage 3 point shot over almost any other kind of shot, Korver has found himself a valuable niche in the current NBA. For the rest of us, the lesson is about finding that correct industry or type of work that fits with what we are naturally good at or inclined to enjoy. It sounds really simple, and it should be, but we all have probably spent longer than we care to admit in jobs or at companies that were not 'right.'

Two - The Hawks, Korver's current team, and their head coach John Budenholzer are installing specific patterns and plays to take advantage of Korver's skills, and that more often than not place him in a position where he or his teammates have the best chance for success. Often non-star players do not get much opportunity to showcae their talents, as most NBA teams orient their game plans around the strengths and preferences of their star players. It is not that role players like Korver are not capable, it is just that they often get limited opportunities. Here is a quote from the Grantland piece:

No coach has unleashed the full breadth of Korver’s game like Budenholzer. Korver isn’t a traditional pick-and-roll player; he can’t dribble the ball 25 feet to the rim, juking dudes along the way. But Budenholzer has tailored a sort of hybrid species of pick-and-roll to his secret star — a high-speed curling action in which Korver takes a pitch or a handoff, probes the defense with a dribble or two, and makes the next pass from there.

This is the classic, 'never get a chance to show what I can do' problem that happens in many workplaces. You can either get stuck as too much of a specialist, thus becoming too valuable for the one thing that you do well, but might not be too excited about, or you can fight and push and volunteer for projects that will simultaneously energize you and raise your overall value. Even if you work for the man, sometimes you have to make the man work for you.

Three - Korver probably works harder at getting better at his job than most of us work at getting better at ours. Work ethic is sometimes a tough thing to assess and then to value. Often it isn't about the level of effort that goes into doing the actual work, in Korver's case actually playing the games, but rather what someone is willing to do when they are 'off the clock' so to speak. What are they working on? What are they reading and researching? How far are they willing to push and explore in order to improve? One more bit from the Grantland piece shows what this means to a guy like Korver:

Korver is also willing to test himself in unconventional ways. Elliott introduced him to misogi, the Japanese annual purification ritual some athletes have adapted into a once-a-year endurance challenge. Korver and Elliott stand-up paddled 25 miles from the Channel Islands to Santa Barbara last year. Korver may have one-upped himself with themisogi he did this summer.

Big-wave surfers build lung capacity by holding a large rock, sinking to the bottom of the ocean, and running short distances on the ocean floor. Korver and four friends decided to go back to the Channel Islands, find an 85-pound rock, and run a collective 5K holding the thing underwater. Each participant would dive down, find the rock, run with it as long as he could, and drop it for the next guy to find. Those waiting their turn wore weight belts and tread in water between five and 10 feet deep.

It took five hours. “We were honestly worried about blacking out,” Korver says. They were also worried about sharks.

“He wants to turn over every stone, and try every possible thing that might make him better — as a player and a person,” Elliott says.

Get that? A group 5K, underwater, while carrying a 85 pound rock and hoping you don't black out and/or get eaten by a shark. That is work ethic. That is wanting to get better. That is the kind of approach, in combination with the right system and organization, that allows a 33 year old shooter to keep getting better when decades of NBA history says he should be getting worse.

How far are you willing to go to get better? 

Wednesday
Jul302014

Some #HRTechConf Conversation and a Discount Expiration Warning

Note: The rest of this post is entirely about the HR Technology Conference coming up in October and is pretty much 100% self-serving, so if you are not really in to HR Tech, or Conferences, or helping me out, then you can drop off now and check back tomorrow.

First, I had a chance to guest on Bill Kutik's Radio Show to talk about the upcoming HR Technology Conference, to share some of what I felt like were the important changes in the event this year and highlight just a few of the sessions and other aspects of the Conference that I am particularly excited about. You can listen to the replay of that conversation here, (about 25 minutes or so, and it moves really fast, trust me). Thanks to Bill for having me on the show to promote (shamelessly, much like I am doing here), the event.

Next, coming up really soon, at midnight EDT on August 4th, (that is next Monday!), several HR Technology Conference discount registration codes are set to expire, and essentially if you elect to buy your Conference ticket after August 4, you will have paid a little bit more than you could have. And that is kind of a drag and also is not what I want either. So if you have been contemplating attending HR Tech in October and have not registered as yet, I urge you to do so before 8/4.

The very best generally available discount code that you can use before the 8/4 deadline is TW14 (case sensitive), and provides $600 off the on site rate of $1,945 for a net price to you of $1,345.

If you miss the 8/4 cutoff (Shame!), then use the next best thing, the discount code for listeners and fans of the HR Happy Hour Show and podcast that I do with Trish McFarlane. That code is HHH14 (case sensitive), and gives you a $550 discount from the on site rate, so your net cost is $1,395. Still pretty good and for procrastinators the best part is the HHH14 code does not expire.

The conference's home page is here, where you can find links to the agenda, detailed session descriptions, the list of exhibiting companies at the sold-out Expo, and of course the registration page as well.

Thanks for indulging me in this little commercial, I do hope to see lots of blog readers out at HR Tech in October and I definitely don't want you to pay more than you have to in order to attend what is shaping up to be a great conference.

Tuesday
Jul292014

The value of keeping the team intact: NBA edition

Drowned out by the overwhelming amount of fan and media attention that accompanied the recent decision by basketball's LeBron James to leave his team of the last four seasons, Miami, and return to his original club in Cleveland, another team in the NBA has quietly completed the execution of a different kind of talent strategy in advance of the 2014-2015 NBA season.

The talent strategy? The retention of key players and team leadership. The team? The NBA Champion San Antonio Spurs who recently defeated James and Miami 4 games to 1 in the NBA Finals, thus setting off a chain of events of player movement (starting with the league's best player, James), that is still not completely settled almost two months from the end of the season.

The Spurs' retention strategy concluded with the re-signing to a multi-year contract extension of the team's longtime coach Gregg Popovich. From the ESPN.com piece announcing Coach Pop's contract extension:

Gregg Popovich has agreed to a multiyear contract extension to continue coaching the reigning NBA champion San Antonio Spurs.

Popovich, 65, has coached San Antonio to five NBA titles since becoming the team's coach in 1996-97. 

The Spurs won their first championship since 2007 last month when they defeated the Miami Heat in five games in the NBA Finals.

With Tim DuncanBoris Diaw and the rest of San Antonio's key players all set to return next season, it was no surprise that Popovich has signed on for a few more years.

The long time coach, Popovich. The 'Big Three' star players, Tim Duncan, Tony Parker, Manu Ginobili. All of the important reserve/role players that helped the team vanquish the Heat in a five game series that was for the most part, incredibly one-sided. Everyone that played a key part and made needed contributions to the Spurs' great season and eventual NBA title are returning to the team next season.

In modern professional sports, the ability to retain so much of the key talent from a championship team is almost unheard of. Individual players, emboldened by their status as 'championship winners', often seek (rightly), to leverage that status into more lucrative contracts with competing teams. Some reserve players get uncomfortable returning to a team where they are likely to remain reserves for another season, thus potentially detracting from their longer term market value. And in sports, just like in any other business, sometimes people get tired of working with each other after a few years, and seek to use the success as a launch pad to something and somewhere else.

Retention as a strategy is sometimes, perhaps even regularly overlooked in sports and in many other types of organizations as well. Some people like to say retention is an outcome, and not really a strategy in of itself. It could be, but either way that does not diminish its importance and role in long-term organizational success.

ALL the NBA chatter this off-season has been about where LeBron was going to play next season, what his decision meant for the other stars on Miami, and how these moves impacted the eventual recruiting strategies of the other teams in the league. And while all this talk about player movement, potential trades, and how certain players might fit in with their new teams is fun and interesting for fans, it completely obscures what the most successful organization of the past 15 years has been doing.

The Spurs led the NBA in victories, won their 5th NBA title in the Popovich/Duncan era by defeating James and Miami in convincing fashion, and then re-signed Popovich and all the important players from that team and NO ONE is talking about them.

It is because retention is boring. Recruiting is fun and exciting though, so we like to talk about that instead. But retention, stability, and sticking to a winning formula probably gives the Spurs, (and your organization too), a better shot at long term success than chasing elusive talent and not doing enough to convince your home grown talent to stick around.

Monday
Jul282014

Summer Fridays (probably should have waited until Friday to post this)

A week or so ago I had the chance to talk to Kirsten Fleming from the New York Post about work schedules, workplace flexibility, and perks, (particularly in industries like tech, advertising, and fashion). The resulting piece, How Summer Fridays became the most divisive issue in NYC, ran about a week ago, and is a fun, informative take on what organizations are doing with respect to 'Summer Fridays' and more workplace flexibility in general, and is peppered in classic HR Capitalist style with a cool series of Instagram embeds of NYC workers enjoying their Friday afternoon freedom.

Here is a snippet from the piece, (which includes what might be the apex of my professional career, a quote in the awesome New York Post), and you can read the rest of the piece here:

Owens is one of the fortunate New Yorkers who have a coveted Summer Friday work schedule, which means beating the scrum of weekend warriors to the roads and rails. And while he relishes his early exit, he gets just as much of a thrill from ribbing his pals who toil away in traditional industries that require them to work a full day on Fridays.

After all, once the summer calendar is under way, the Big Apple becomes a tale of two cities — the people who have Summer Fridays and the rest of the working schlubs. The liberal policies vary from allowing employees to leave early to giving them the day off entirely. The lucky “haves” tend to work in creative industries like fashion, public relations and media...

Catch the rest here...

Oh and by the way, are you slacking off taking off any time on Friday afternoons this summer?

Have a great week!

Friday
Jul252014

REPRISE: PowerPoint for the iPad? Well that's no fun.

Note: Caught a really interesting article this week on the Unofficial Apple Weblog, titled Microsoft still doesn't get why the iPhone succeeded, which breaks down Microsoft CEO Satya Nadella's recent manifesto memo to MSFT employees regarding the tech giant's strategy and direction. Essentially, the author contends that Nadella's focus and emphasis on the device (smartphone, tablet, whatever is coming next, etc.), as a 'work' or productivity device misses the entire reason why people originally flocked to the iPhone and iPad in the first place. Here is a snippet from the piece:

Consumers primarily buy mobile devices that make their lives easier and more fun, work be damned. Microsoft Office wasn't available on the iPhone until June of 2013. An iPad version wasn't released until four months ago! And guess what, hundreds of millions of consumers bought iPhones and iPads anyhow.

The longer Microsoft continues to focus on the alleged allure of productivity software, the more it runs the risk of falling into the same trap as RIM, which remained so beholden to the notion of physical keyboards that it completely ignored the mass market to placate its beloved enterprise users. Just as RIM mistakenly believed that physical keyboards could fend off the growing popularity of the iPhone, Microsoft seems to believe that the abstract notion of "productivity" will help them garner more marketshare.

The underlying problem with this train of thought is that it ignores the fact that the iPhone helped usher in the consumerization of IT, the dynamic where individuals themselves are able to influence the type of mobile devices supported in their work environment.

------------------------------------------------------

Steve here- The entire piece kind of read and felt familiar to me, and a quick look back at the archives here revealed I had kind of written a similar piece back in February of 2012, when early rumors of MS PowerPoint being ported out to the iPad first started making the rounds.  So since it is sometimes fun to look back, and because I think the gist of the argument I made in 2012 still applies today, here is that piece from 2012 in all it's majesty:

 

PowerPoint for the iPad? Well that's no fun.

Lots of chatter in the tech news and blogosphere this week about the possible launch of an iPad version of Microsoft Office.  First the news of the Office for iPad was broken by The Daily, denied, (kind of), by Microsoft, examined in more detail by ZDNet, then reconfirmed on Twitter by a staff member at The Daily. And I am sure there were lots of other takes on the potential release of Office for the iPad, most of which making it seem like it is not a question of if Microsoft will release the iPad version of Office, but rather when the apps will be released.Source - The Daily

So based on the evidence, and the sort of non-denial denial from Microsoft, let's assume that indeed in the 'coming weeks' there will be a release of MS Office for the iPad. Most of the accounts about this possible new Office version herald this development as a positive one, both for Microsoft, essentially absent to this point in the rapid rise of the tablet ecosystem, and also for the millions of iPad users that now can become 'more productive' now that the ubiquitous Office suite will have a native iPad version.

But for me, I have to admit I don't feel all that excited about having Excel, Word, or PowerPoint on the iPad. Even assuming that the iPad versions of these workplace stalwarts manage to leverage the best capabilities and usability features that the iPad offers, you are still crunching spreadsheets, writing (boring) documents, and futzing around with another PowerPoint. You know, working. And work, sadly, is often not much fun. And perhaps through no fault of their own, Excel and PowerPoint take a lot of reflected shrapnel for that if you get my meaning.

People love their iPads because they are fun, (assuming you can mentally set aside how they are actually manufactured, but that is another story), they provide an amazing user experience, and mostly what you do with them either isn't work, or doesn't feel like work. It just seems cool, hip, easy. Not words we often associate with work. Especially when work takes the form of spreadsheets and slide decks.

So when MS Office for the iPad comes out will I rush to load it up? Probably not. But I imagine I will eventually succumb, as the allure and utility of being able to tweak that presentation file on the iPad when sitting in the airport will prove too tempting and seem too necessary. It's work right? Need to get 'er done whenever and wherever.

I just hope I won't have to drop Angry Birds to make room for Excel. Because that would really stink. 

Have a great weekend!