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Entries from March 1, 2018 - March 31, 2018

Friday
Mar302018

UPDATES: What's new on the HR Happy Hour Podcast Network

For a 'If you are working it's probably a good day to goof off a little and listen to a few podcasts' Friday, I wanted to alert and update readers as to what has been happening on what I like to call The HR Happy Hour Podcast Network.

As a reminder, about 18 or so months ago, we launched three new podcasts - 'We're Only Human', with Ben Eubanks; 'HR Market Watch' with George LaRocque; and 'Research on the Rocks', with Madeline Laurano and Mollie Lombardi. These are all fantastic shows covering all aspects of HR, HR Tech, workplaces and leading-edge HR and HR Tech research. 

And last week we welcomed the latest title to our growing HR Happy Hour family - 'The Human Friendly Workplace' with Jason Lauritsen.

And of course the original, flagship HR Happy Hour Show is still going strong too, with recent episodes covering Diversity & Inclusion, AI Technology in HR, and the latest updates in Employer Health Care for 2018.

So in case you have some free time today, or over the weekend, or while you're on the treadmill - I wanted to share a few of the most recent shows on the HR Happy Hour Podcast Network with the readers of the blog. 

We're Only Human 23 - New Research Addressing the Skills Gap in the Workplace with Ben Eubanks

 

Research on the Rocks 3 - Spring HR Events, Research Updates, and More with Madeline Laurano and Mollie Lombardi

 

The Human Friendly Workplace 1 - Creating a Human Friendly Workplace with Jason Lauritsen

 

And finally, the most recent HR Happy Hour Show - Thinking about AI and Personalized Experiences at IBM with me and Madeline Laurano co-hosting

All the titles on the HR Happy Hour Podcast Network can be subscribed to on one feed in Apple Podcasts, Stitcher Radio, Podcast Addict, or your favorite podcast app - just search for 'HR Happy Hour' and you will be sure to never miss any of the five great HR podcasts on the network.

I'm super excited for what this great collection of hosts/creators have in store for us on the network and am really glad they are a part of the HR Happy Hour family.

That's it from me, thanks for indulging in this bit of promotion and have a great weekend!

Thursday
Mar292018

Career and Life Advice: You're probably not right for that job

An example of some short and sweet 'Career and Life Advice' courtesy of the New York State (Full disclosure: the state in which I reside. For now), contest for the Democratic Party nomination for the November Governor's race.

One one side we have the current two-term Governor, Democrat Andrew Cuomo, who is running for re-election in November.

On the other side, contesting Governor Cuomo for the Democratic Party nomination is Cynthia Nixon, best known as the actress who portrayed Miranda on the long-running HBO series 'Sex and the City.'

As a New Yorker, I would rate Governor Cuomo as a perfectly fine Governor. For what that is worth.

But that is not the point of this post.

The point is how many folks, the kind of folks like me who don't follow politics all that closely, or take it all too seriously, would evaluate the qualifications of these two candidates.

On the one side we have the incumbent Governor, who has been in office since 2011, and who had previously served as the Attorney General of New York, as well as the US Secretary of Housing and Urban Development.

On the other side, we have an actress/activist whose prime claim to fame is playing 'Miranda' for several years.

But as I said, I don't follow this very closely and am not offering my opinion, but I do want to highlight the comments made by 'Miranda's' best friend - none other than Sex and the City's 'Carrie' - AKA the actress Sarah Jessica Parker. Sarah was asked to comment on her former cast mate and friend's run for Governor and according to the New York Post she responded with the best 'Non-endorsement that doesn't actually read like a non-endorsement but really, really is a non-endorsement'.

Here's the quote:

Cynthia has been my friend and colleague since we were little girls. I look forward to talking to her about her New York State gubernatorial run.

Man, that is sick. 'I look forward to talking to her'. Not, 'She would be a great Governor' or 'She is the sharpest pencil in the box' or even a 'She is a wonderful person who cares deeply about New Yorkers.'

But here is the thing, it is probably a good response/bit of advice from a friend/colleague that knows Ms. Nixon pretty well. It says, 'Hey friend, you are probably not right for that job' without coming out directly and saying 'Hey, you are probably not right for that job.'

Most job advice is crap. Especially job advice from your silly friends.

But this time, a well-crafted 'non-endorsement' from a friend just might be the best career advice you will hear all year.

Good luck Miranda.

Have a great day!

Wednesday
Mar282018

Should workers have a 'Right to disconnect?'

Quick shot for a busy, 'It's almost Spring Break but not quite' Wednesday - another dispatch from the front lines of technology-driven employee burnout, (and potential governmental overreach).

First spotted from a piece on Fast Company with the headline 'New York workers may soon get the right to stop answering work email after hours' we find that there is some proposed legislation before the New York City Council titled "A Local Law to amend the New York city charter and the administrative code of the city of New York, in relation to private employees disconnecting from electronic communications during non-work hours".

First observation of this proposal? The name doesn't quite roll off the tongue like 'The Affordable Care Act' or 'Prohibition'. Maybe shorten up the name next time?

But leaving that aside, the details of this proposed regulation/law are what is more interesting. Patterned on successful and similar laws in France and Germany, this proposal would make it illegal for private employers in New York City to require employees to answer work-related electronic communications, (email, texts, work chat messages, etc.), outside of their 'normal' working hours.

Here's the relevant excerpt from the proposal (for those who appreciate government-speak):

Disconnecting from work. a. 1. It shall be unlawful for any employer to require an employee to access work-related electronic communications outside of such employee’s usual work hours, not including overtime, except in cases of emergency

There are some other exceptions from this policy named in the proposal - on-call workers and independent contractors are the two most common - but essentially if enacted, this 'Right to disconnect' would explicitly forbid private employers to require electronic message responses from workers outside of normal working hours. And the proposal also protects workers from retaliation and interference should they choose to exercise this 'Right to disconnect'.

A couple of quick thoughts on this, then I will let you ponder the wisdom and/or need for such a regulation while you take a few minutes away from your overflowing Inbox:

1. Note that the proposal isn't entirely clear on what 'in cases of emergency' really means - 'Where is the Penske file? EMERGENCY!!!!', which creates what seems to be a pretty big loophole for employers to walk through.

2. If you have to resort to making a rule, whether a piece of legislation, or just a company-wide 'No E-mail Thursday' policy, then it is pretty likely you have some kind of a problem with email and electronic communication overload. A law might not make sense, but it seems apparent that carrying on with things as they are, and with employees drowning in messages, texts, and emails isn't going to be sustainable forever.

3. It's at least worth pondering a few questions: What would our organization do if this law did apply to our employees? How would we communicate, organize, collaborate, and manage differently? Does our organization really rely on almost 24/7 electronic access and availability of our people? And if so, what does this do to them?

Do I think such a 'Euro-style' kind of proposal would actually pass into law anywhere in the US?

Not really.

But the way we tend to recoil or even mock these kinds of proposals that even if ill-considered have at their core the well-intentioned goal of giving workers more balance, time to re-charge, and time to not be thinking about work, also suggests that we are probably contributing to the problem too.

I once blogged, (it was so long ago, I can't find the link, but trust me I did), that you could learn everything you needed to know about an organization's work culture by examining six months worth of weekend email traffic.

Who is sending them (weekend email), who are they sent to, who is responding, and how quickly would reveal tons of information about the culture.

Have a few extra minutes soon? Ask your IT group to give you some stats on weekend email usage. I bet it would be interesting...

Have a great day!

Monday
Mar262018

PODCAST: #HRHappyHour 316 - Thinking about AI and Personalized Experiences with IBM

HR Happy Hour 316 - Thinking about AI and Personalized Experiences with IBM

Sponsored by Virgin Pulse

Host: Steve Boese

Guest Host: Madeline Laurano

Guests: Bob Schultz, IBM; Gail Blum, NBCUniversal

Listen HERE

This week on the HR Happy Hour Show, Steve recorded live at IBM's Think Conference in Las Vegas, a massive event that brings together over 30K IBM customers, partners, and employees to talk and 'Think' about the future of work, business, and technology. In Part 1 of the podcast, Steve talks with Bob Schultz, General Manager of IBM's Watson Talent Business, to discuss what IBM is working on in the HR technology space - with a heavy dose of their AI intelligent Watson technology. We also talked about how AI can actually help create more personal, human, and tailored experiences for employees and candidates at scale. IBM has some of the most interesting technology in the space, and it was enlightening to catch up on what they've been doing.

In Part 2 of the podcast, Steve welcomes guest host Madeline Laurano to talk with Gail Blum from NBCUniversal (the organization behind many of your favorite TV networks, shows, and more), about talent attraction, talent branding, and creating personal and meaningful candidate experiences. Even the world's most well-known and desirable brands like NBCUniversal have to compete hard for talent, and with the increased digitization of their business, they are now competing against more (especially tech) companies for talent. Gail shared some great insights about how they are approaching these challenges.

We also talked Top Chef, This Is Us, and the Winter Olympics, and knitting.

You can listen to the show on the show page HERE, on your favorite podcast app, or using the widget player below:

This was a fun show - thanks to IBM for having us out at Think.

Remember to subscribe to the HR Happy Hour wherever you get your podcasts, and follow the show on Twitter - @HRHappyHour

Friday
Mar232018

Job Titles of the Future: Director of Mental Health and Wellness

While there definitely has been increased focus on wellness and wellbeing in the workplace in the last 10 or so years, most of that focus has been on the physical dimension of wellness - with programs and tools designed to help employees get more physically active, to quit smoking, to get a handle on better ways to manage long-term and (often) preventable health risks. But less attention (it seems to me anyway), has been paid to other aspects of wellness/wellbeing - and in particular, mental health. And mental health, and how employee mental health impacts people and the organization is a huge deal. I mean huge.

How huge?

According to some data from the Depression Center from the University of Michigan:

Depressive illnesses, including major depression and bipolar disorder, are highly prevalent in the United States, affecting nearly one in five adults at some point in their life. These conditions are also among the top five causes of disability globally, and depression ranks as the #1 contributor to disability in the U.S. and Canada. An estimated 6.7% of adults in the U.S. had at least one major depressive episode in the past year. Depression is one of the most costly health conditions for American employers. The annual cost of depression in the U.S. is estimated at $210.5 billion, with approximately 45% attributable to direct costs, 5% to suicide-related costs, and 50% to workplace costs. A majority of these workplace costs are due to lost productivity in the workplace from both absenteeism (missed days of work) and "presenteeism" (reduced productivity at work). Presenteeism represents nearly 75% of workplace costs and 37% of the overall economic burden of depression.

And that is just one set of data points from one source on the significant impact the mental health challenges and depression in particular makes on organizations, not to mention the personal and family impact depression has on people, families, and communities.

So it makes sense that organizations are and should be addressing mental health and depression as just as important a dimension of employee wellness with as much focus as they have with physical wellness. And at least one organization, maybe one you wouldn't think would 'have' to worry about the mental health of its workforce is doing just that.

The organization is the National Basketball Association, (don't worry, this is not turning into a 'sports' post). From a recent piece on the NBA.com site:

Kevin Love and DeMar DeRozan -- two All-Stars -- who became the latest NBA players to detail their public battles with mental wellness. Love wrote a first-person account last week in The Players’ Tribune of the panic attack he suffered earlier this season. DeRozan spoke last month of the depression he’s dealing with during what may be his most successful NBA season.

Their disclosures came as the NBA and the National Basketball Players Association are close to naming a Director of Mental Health and Wellness, who will run an independent mental wellness program that is being jointly funded by the league and union.

It might seem surprising that NBA players - generally young, wealthy, successful, admired, and in great physical health would be affected by mental health issues, panic attacks, and depression. But the fact that we can have that kind of a reaction - 'Gee, what do these guys have to be depressed about?', reminds us that it is too easy to fail to take mental health issues seriously, or to want to treat them as not real issues for employees because we can't 'see' them.

And I am pretty sure that is going to change, or it will have to change, as these issues become more common in the US and by extension, in the workplace. The National Institute of Health’s National Institute of Mental Health estimates that, in 2016, more than 44 million Americans suffered from some form of mental illness, ranging from mild to moderate to severe, and impacting more than 18 percent of all U.S. adults.

As an NBA fan, I like that the league is doing more to actively recognize, address, support and mostly not to hide from the mental health challenges that players are facing - even if we think these don't or shouldn't exist, the accounts of Love, DeRozan, and others show us the problems are real. And with the data showing that mental health issues and illnesses growing at a consistent rate, it makes sense for organizations to think about today's Job Title of the Future - Director of Mental Health and Wellness. Maybe you should too.

Have a great weekend!