PODCAST - #HRHappyHour 247 - Greenhouse and the Future of Recruiting Technology

HR Happy Hour 247 - Greenhouse and the Future of Recruiting Technology

Hosts: Steve Boese, Trish McFarlane

Guest: Daniel Chait, Co-founder and CEO, Greenhouse

LISTEN HERE

This week on the show, recorded live in San Francisco on site at Greenhouse Open, the customer event for recruiting technology provider Greenhouse, Steve sat down with Greenhouse Co-founder and CEO Daniel Chait to talk about how companies can become great at recruiting and how modern recruiting technology can help them achieve this goal.

Turns out, at least some of the process changes that companies can implement, like going into candidate interviews with a structured plan, or making sure you understand which are the key elements or attributes that are likely to make a candidate successful can elevate an organization's recruiting function into the top 10%.

Additionally, Dan and Steve talked about the market for recruitment technology, why it might be so crowded with solution providers, and why most recruitment technology providers have made a mistake by trying to make recruiting simple and somehow 'not core' to the business. Dan and Greenhouse feel that recruiting is hard, important, and are creating tools to make organizations successful at these tough challenges.

You can listen to the show on the show page here, or using the widget player below:

This was a fun and interesting show - many thanks to Dan and the entire team at Greenhouse for having the HR Happy Hour out at the event. And also, many thanks to our HR Happy Hour Show sponsor Virgin Pulse, www.virginpulse.com.

Finally, remember to subscribe to the show on iTunes, Stitcher Radio, and all the major podcast apps - just search for 'HR Happy Hour' to add the show to your subscriptions and you will never miss a show.

RECRUITING OPPORTUNITY: The Hotel Gym at 6AM on a Wednesday

Quick take from the road on a busy Wednesday, (note to self, this should have been a 'Notes from the road' post, but I digress). 

Tried to do the 'stay relatively healthy' bit early this morning by hitting up the Hilton gym at about 6AM or so today and walked into probably the most packed facility I think I have seen in weeks on the road. There were easily 40 or so folks already grinding out a run on the treadmill or faking their way through some pull downs on the lat machine.

In fact, the place was so crowded, I noticed six or seven folks enter, look around, and then leave since pretty much every available piece of cardio equipment, (and most of the weight machines), were being used. This was at 6:19AM on a Wednesday.

Now this may not seem all that remarkable, the hotel is pretty large and there are three or four different events and conferences going on here this week, so packing 50 people into a gym may not be as big a deal as I am making it out to be.

But if you subscribe to the notion, as many folks do, that industry meeting and conferences like the ones going on at this hotel this week are great places for networking and recruiting then it stands to reason that at least some of the 'right' kind of folks you might be looking for can be found in the gym at 6 in the morning.

The 6AM gym folks are (at least trying) to go the extra mile (pun intended), to keep their s%#% together while on the road - which isn't easy at these kinds of events where the overwhelming tendency is for folks to spend hours and hours sitting in hotel meeting rooms, hitting buffets for breakfast, lunch, and dinner, and hitting up the endless open bar each night.

There are almost certainly recruitable and desirable candidates at every event.

It could be the most recruitable ones are on the treadmill at 6AM. 

Are you going to be there to meet them?

The most important relationship on any team

The most important relationship on any team (work, school, sports - any of them), is the one between the leader (boss, coach, manager), and the best or most talented performer on said team.

Want some context?

Check the comments from a recent interview with former Cleveland Cavaliers head coach David Blatt when asked about his relationship with the Cavs' top player, the legendary LeBron James:

“The role of the coach is much larger as far as impact and persona,” Blatt said. “It’s much more of a coaches’ show. In the NBA, it’s a players’ show.”

He also said: “You better be on the same page as your best player. If not, you’re going to be in trouble.”

Pretty savvy observation from Blatt, who was actually hired by the Cavs prior to LeBron's decision to leave the Miami Heat and return to his hometown club. Once LeBron made his decision to re-join the Cavs, Blatt's job quickly changed from one of developing a young team for the future to one of molding a more veteran club to compete for a championship right now.

And the key to all of this was LeBron, and how (or if), LeBron and the new to the NBA coach would be able to co-exist.

Fast forward about 18 months later and we know how things turned out. Blatt, LeBron, and the Cavs lost to the Golden State Warriors in the 2015 NBA finals and midway through the current season, and despite a stellar won-loss record, Blatt was fired by the Cavs.

Ultimately, Blatt's undoing was his inability to find the optimal common ground between himself and LeBron, the best, most talented, and most charismatic player on the team. On paper, Blatt was 'in charge', but in reality, and by virtue of his talent, track record, and sustained contribution, LeBron was and is the most important member of the Cavs organization. When the organization, (and LeBron), determined that the relationship between Blatt and LeBron was not salvageable, well, Blatt had to go.

It is probably tempting for managers and leaders to take an approach of treating everyone on the team more or less the same. It seems logical and equitable to spend equal amounts of time and energy on all the team members - making sure no one feels slighted or left out. We are all one team after all, right?

But as sports in general, and the Blatt - LeBron story in particular remind us, not everyone on the team is actually 'equal'. Some team members contribute to overall team success much more than others. Some team members would be much, much harder to replace should they leave than others. Some team members exert significant influence over the rest of the team, much more than the average team member.

Any leader's role is at least in part to be fair and honest with every member of the team. But the best leaders also realize that some team members play an outsized role in the overall team's success. And the very best leaders recognize that their relationship with these star performers is likely the most important one that they will have in the organization. 

That is if they want to succeed, and if they want to ensure they won't end up like our pal David Blatt, on the outside looking in while the Cavs chase the NBA Championship yet again.

I'm comfortable not knowing

Note: Re-running a post from the archive, not (completely) because I didn't have time to write anything this weekend, but rather the very thing I wanted to write about sounded so familiar to me that I had in fact written about it before. Hope you enjoy...

About a thousand years ago I was a newbie consultant working for a large, (actually quite large), implementation services arm of a equally large software company. As the software products that our consulting and implementation services group were responsible for implementing numbered in the dozens (if not more), and they were each one reasonably complex technologies, the company enrolled all newly hired implementation consultants in an extensive 8-week training program that was affectionately known as 'bootcamp'.

The bootcamp consisted of 8 hour days, for 8 weeks, taking all of the new consultants through the details and inner workings of the most commonly purchased of the company's applications, giving us a reasonable facsimile of 'real-world' problems that needed to be solved via case studies, and took us through what life as a traveling software consultant was actually all about. Aside - the job and lifestyle was equally better and worse than we all anticipated, but that is a topic for another time.

But even over an 8-week period, the amount of technical, functional, business, process, and project management material that was presented to us was immense and fast-paced, and truly, there was almost no way to actually remember I'd estimate more than about half of it. The rest, and certainly the more important parts of the knowledge needed to become a good consultant would take more time to acquire, and work in the field with real customers to reinforce.

All of this setup is to get to the point of this post. I don't really remember anything specifically from the content of the 8-week training bootcamp save for one sentence that was uttered not from one of the excellent instructors or experienced consultants that led our training, but rather from one of my fellow bootcampers.

At the end of a long week of intensive work on some complex application and technology concepts, our instructor was making a final point about some detail or another, and she noticed a look of confusion on the face of a student in the front of the class. She paused, explained the point once more, and then asked him point blank, "Do you understand what I mean by configuring setting ABC in order to allow the customer to do XYZ?" , (the specifics don't matter, and I don't remember what they were anyway).

The student thought about the question for a second then replied, "No, I really don't understand. But I'm comfortable not knowing."

The instructor was a little taken aback, tried to re-state the concept, and hammer it home so that it clicked with the student, but she missed the real point of his response. It was not that he didn't care about understanding the point she was making, or that he would never understand it, but rather in that setting, with that specific point competing with about 3,000 other ones we'd all been exposed to in the last few weeks, that is was ok to not understand. He was comfortable (his word), with his ability to access reference material, draw on his network of colleagues, do some of his own testing, etc. in order to understand the key point when confronted with the problem in the future.

He was comfortable not knowing because he was comfortable in his ability to think about the problem, access relevant resources, and apply what he'd learned more generally in order to solve this specific problem. He didn't need to know everything, Heck, no one needs to know everything.

I like people that don't claim to have all the answers. I especially like people that are willing to admit that they don't have all the answers, but know how to find them. 

And are comfortable with that.

PODCAST - #HRHappyHour 246 - Do you need an HR system?

 HR Happy Hour 246 - Do You Need an HR System? What Leaders Need to Know

Hosts: Trish McFarlane, Steve Boese

Guest: Dave Fiacco, PeopleStrategy

Listen HERE

First, Steve and Trish are THRILLED to welcome our new partner and sponsor, Virgin Pulse to the HR Happy Hour show!  Virgin Pulse, part of Sir Richard Branson’s Virgin Group, designs technology that cultivates good lifestyle habits for your employees. Please visit them at www.VirginPulse.com for more information.  

This week on the HR Happy Hour Show, Steve and Trish talked with Dave Fiacco, President and COO of PeopleStrategy. As President and Chief Operating Officer of PeopleStrategy, David Fiacco sets the bar high and ensures the company upholds its promise to deliver exceptional solutions coupled with extraordinary service.

Dave talked with us about a topic that leaders everywhere struggle with.  Do you need a HR system?  Do you need to upgrade your system?  If so, how do you know and what are the steps?  Some of the issues we tackled on the show:

-What considerations should HR think about during the process of moving from using Excel or other home grown tools to an actual HR system?

-How do HR leaders (or other leaders) decide if a suite or point solution is what they need?

-How does the type of solution you choose tie into pricing?

You can listen to the show on the show page HERE, or by using the widget player below.

This was a fun and interesting show, thanks again to Dave Fiacco for joining us this week.

Remember to download and subscribe the the HR Happy Hour on iTunes, or using your favorite podcast app for iOS or Android - just search for 'HR Happy Hour' to never miss an episode.