Talking Social at The HR Technology Conference
Next week at the 14th Annual HR Technology Conference at Mandalay Bay Resort in Las Vegas I will have the privilege of participating in a panel discussion titled 'HR Technology's Second Annual Social Media Panel: Deploying Deep Social Strategies Without Destroying Your Career.'
The panel will be moderated by the HR Capitalist himself Kris Dunn who will be joined by Laurie Ruettimann, Mike Krupa, Oliver Marks, and myself.
It is no secret to anyone in Human Resources or in the enterprise technology space that 'social' needs to move past marketing buzzword and into demonstrable business value for most organizational leaders to take notice, to support social evangelists inside the organization, and to see the real benefits of deploying either social and collaborative technologies in-house, while opening up more fully and systematically to the use of outward facing social networks like LinkedIn, Facebook, and Twitter in support of enterprise objectives. I'll bet 90% of the vendors you will see exhibiting at the HR Technology Conference will have some kind of 'social' angle in their solutions, (or at least in their marketing copy), but which ones make sense for you and your organization, and which ones look and feel like they simply bolted on some 'like' buttons and badges as an afterthought. It's not always easy to tell.
And then there is the 'personal' side of social for the HR professional - how can someone that has a day job with real responsibilities, deadlines, and managers to answer to still use social tools in a way that won't compromise their ability to perform, as well as act in concert with company-wide messaging and postioning that quite frankly, most HR people are not always so well-informed about. What happens when one of your employees, say a star engineer starts to gain popularity on his or her blog, has about 20,000 followers on Twitter, and starts getting asked to speak at events and do vendor webcasts?
Do you allow and support them in their 'micro-celebrity', or do you worry about tasks not getting completed while the young (or maybe not so young), emerging star is building his or her name. Can you accrue value from this activity back to the organization? Do you even know how?
Just because every vendor is talking about social, and just about every person at the Conference and who might be reading this blog is participating in social, (check the graph below for more color on this), hasn't made determining where and how social technologies and processes fit in a given organization's business model and processes any easier. And just because you finally convinced your VP of HR to join LinkedIn or get a Twitter account doesn't mean determining the right balance and relationship of your talent's personal brands and online presence any simpler.
So at the HR Technology Conference (our session is Tuesday October 4 at 11:00AM), our panel on social will certainly try to explore many of these topics, I am sure in 75 minutes we can't solve them all, (or any of them), but I think we will provide some good food for thought and give attendees some ideas they can begin to explore in their organizations.
Oh, and here is the chart I mentioned I'd share - just one data point among millions you have to consider when talking 'social'.
Wow - 16% of all time spent online is now on Facebook. Hmm. Better quit reading this now and get back over there - I might have just tagged you in a picture!
Hope to see you at the Conference next week!
Reader Comments (2)
Good post Steve. Looking forward to your talk at HR Tech. Great point about vendors 'talking social' but not really defining how the tech will connect with the business.
At the end of the day, being social is knowing how to communicate (and what to avoid). To me, social HR Tech can be business-friendly when it facilitates productivity through better internal communication without disrupting workflow. One example would be personalized JIT communication tips (and what to avoid) for each employee appended to their vcard.
Employees already look at a vcard for contact details, why not add 'how to communicate'? HR looks like a hero to the business if it can provide this type of insight that has value across the organization from the CEO on down.
Thanks Mike - super and on the money points for sure. I think some organizations and solutions are getting it right, or at least coming close, and I hope we can talk about some of them next week as well.