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    Entries in HR Tech (293)

    Monday
    Feb182019

    PODCAST: #HRHappyHour 358 - HR Technology for Diversity & Inclusion

    HR Happy Hour 358 - HR Technology for Diversity & Inclusion

    Host: Steve Boese

    Guests: Stacia Sherman Garr, RedThread Research; Carole Jackson, Mercer

    Listen HERE

    This week on the HR Happy Hour Show, Steve was joined by Stacia Sherman Garr of RedThread Research and Carole Jackson of Mercer to share their insights on the HR technology market and ecosystem for solutions and capabilities that support organizational Diversity & Inclusion initiatives.

    You can listen to the show on the show page HERE, on your favorite podcast app, or by using the widget player below:

    Their recent report, Diversity & Inclusion Technology: The Rise of a Transformative Market is the first deep dive into how HR technology solutions are developing and evolving to help support programs linked to making organizations more diverse and inclusive. From talent acquisition, to development and learning, to employee engagement and retention, and to reporting and analytics - D&I programs are increasingly reaching more HR and talent processes, and a wide-ranging set of HR technologies is emerging to help HR leaders meet their objectives.

    Stacia and Carole shared key findings from their research, talked about the HR tech landscape for D&I tech, and offered advice for HR and business leaders who are thinking about these solutions for the first time.

    This was a really interesting show - thanks to Stacia and Carole for joining us.

    Here's the HR Happy Hour Show with GoodHire that Steve mentioned on the show.

    Download Diversity & Inclusion Technology: The Rise of a Transformative Market here.

    Subscribe to the HR Happy Hour Show wherever you get your podcasts.

    Wednesday
    Jan302019

    PODCAST: #HRHappyHour 355 - HR in the Digital Age

    HR Happy Hour 355 - HR in the Digital Age

    Host: Steve Boese

    Guest: Harry Osle, Principal, Global Human Resources Practice Leader, The Hackett Group

    Listen HERE

    This week on the HR Happy Hour Show, Steve is joined by Harry Osle of The Hackett Group - www.thehackettgroup.com, to talk about some of Hackett's recent research on Digital Transformation and its impact on HR. On the show, Harry shared some of the research findings on the impact of technology advancements and digital transformations on the workplace and in the practice of HR. Harry shared some of the key drivers and impetus behind HR and workplace digital transformation and how HR leaders can become more aware of these drivers and incorporate them into their HR and HR tech programs and plans.

    Additionally, Harry shared what their research suggests for how the HR leaders and the HR organization's skills and roles will need to adapt to help their organizations meet these new tech and digital challenges and take advantage of the opportunities. This was an interesting and deep dive into digital transformation and how it will impact HR in 2019 and forward.

    You can listen to the show on the show page HERE, on your favorite podcast app, or by using the widget player below:

    Thanks Harry for joining the show.

    Remember to subscribe to the HR Happy Hour Show wherever you get your podcasts - just search for 'HR Happy Hour'. 

    Monday
    Jan142019

    More information is not always better information, or leads to better decisions

    Quick update for a busy, cold Monday in the Northeast. Over the weekend while enjoying my typical evening of NBA League Pass and catching up on some reading, I ran into this excellent piece on the Behavioural Investment blog titled 'Can More Information Lead to Worse Investment Decisions.'

    In the piece, author Joe Wiggins references a research study titled 'Effects of Amount of Information on Judgement Accuracy and Confidence' that was published in 2008 in the academic journal Organizational Behavior and Human Decision Processes, (I trust you are all up to date on your stack of these journals). Long, (really long) story short, the researchers found that having more information available that was meant to help subject make decisions had interesting and counter-intuitive effects. Essentially, more information did not increase the quality of decision making in a significant way, while at the same time increasing the subject's level of confidence in their decisions, which as we just noted, did not in fact get any better.

    Here's a simple chart from one of the experiments showing what happened to decision quality and subject confidence when more information and data about the decision was made available to subjects. 

    The data above shows how subjects in the study had to forecast a winner for a number of college football games based on sets of anonymised statistical information about the teams  The information came in blocks of 6 (so for the first trial of predictions the participant had 6 pieces of data) and after each subsequent trial of predictions they were given another block of information, up to 5 blocks (or 30 data points in total), and had to update their predictions.  Participants were asked to predict both the winner and their confidence in their judgement between 50% and 100%. The aim of the experiment was to understand how increased information impacted both accuracy and confidence in their decisions/predictions.

    Joe at Behavioural Investment sums up the results of the experiment really well:

    The contrasting impact of the additional information is stark – the accuracy of decision making is flat, decisions were little better with 30 statistics than just 6, however, participant confidence that they could select the winner increased materially and consistently.  When we come into possession of more, seemingly relevant, information our belief that we are making the right decision can be emboldened even if there is no justification for this shift in confidence levels.

    A really important reminder and a kind of a warning for any of us, say in HR in 2019, who are increasingly seeking to and are more able to gather more and more data and information to use and apply in HR and talent decision making. If more information does not always, (or maybe ever), lead to better decisions, then we need to be really much more careful how we plan to gather, process, and apply data for decision making. 

    The most basic takeaway from this kind of study is that we probably need to spend much more time thinking about what data and information is meaningful or predictive towards making a decision, rather than increasing our efforts to simply gather more and more data, from all the possible available sources, under the probably false impression that more = better.

    There are plenty of reasons why we are inclined to gather more data is we can - we might not know what information is actually relevant, so we look to simply collect data, we want to show we did a lot of research before taking a decision, or we want to be more comfortable with our decision if it is supported by more data. 

    But I think it's best to start small with our data sets we apply to decisions, take time to test if the data we already possess is meaningful and predictive before chasing more data for its own sake.

    Ok, that's it, I'm out - have a great week!

    Wednesday
    Jan092019

    PODCAST: #HRHappyHour 353 - Transforming the Employee Experience with HR Technology

    HR Happy Hour 353 - Transforming the Employee Experience with HR Technology

    Hosts:Steve Boese, Trish McFarlane

    Guests: Patrick Smith, Elias Medina, Arizona Federal Credit Union

    Listen HERE

    This week on the HR Happy Hour Show, Steve and Trish were joined by Patrick Smith and Elias Medina of the Arizona Federal Credit Union to talk HR Transformation and the role of modern HR Technology in that transformation. At the Arizona Federal Credit Union, the organization strives to give their members the most technologically advanced products, and the HR organization knew they needed to transform to deliver to their employees and candidates the same kinds of advanced, user-centric HR technology tools they have come to expect. Patrick and Elias shared how this HR and HR tech transformations have made significant impact in recruiting, benefits, payroll and more and how these technologies are driving both modern user experiences as well as improved service delivery and process improvement.  This is a great story of how modern HR technologies can drive change and improve outcomes at a small/midsize organization and how HR leaders at these organizations can lead their organizations forward. 

    You can listen to the show on the show page HERE, on your favorite podcast app, or by using the widget player below:

    This was a fun and interesting show, thanks so much to Patrick and Elias for sharing the Arizona Federal Credit Union story - "I no longer fear open enrollment" was probably one of the best moments in HR Happy Hour Show history!

    Remember to subscribe to the HR Happy Hour Show on Apple Podcasts, Stitcher Radio, Google Podcasts, or your favorite podcast app - just search for 'HR Happy Hour.'

    Thursday
    Jan032019

    PODCAST: #HRHappyHour 352 - Improving Diversity Recruiting in Technology

    HR Happy Hour 352 - Improving Diversity Recruiting in Technology

    Host: Steve Boese

    Guest: Kylie Gomez, Atlassian

    Listen HERE

    This week on the HR Happy Hour Show, Steve is joined by Kylie Gomez, Senior Product Recruiter at Atlassian, a leading technology company to talk about how they approach the challenges of recruiting a more diverse set of candidates.

    Atlassian has about 3,000 employees worldwide, and has plans to grow to 5,000 in the next few years. A big challenge for Atlassian, and for any company in growth mode, is to improve the diversity of their candidate pools, as well as the people they eventually bring into the organization. On the show, Kylie shared some specific approaches that have been working for Atlassian - thinking about the problem in a holistic way, using modern technology tools that support more diverse and unbiased candidate searches and assessment, and making sure that the company culture and mission are at the forefront in the entire recruiting process.

    You can listen to the show on the show page HERE, on your favorite podcast app, or by using the widget player below:

    This is a really interesting and enlightening conversation with a recruiting leader at one of tech's most successful and innovative companies, and one from which any HR and recruiting leader can take away some important insights around improving diversity and reducing bias in the recruiting process.

    Remember to subscribe to the HR Happy Hour Show on Apple Podcasts, Stitcher Radio, Google Podcasts or your favorite podcast app - just search for 'HR Happy Hour.'