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    Entries in Human Resources (48)

    Wednesday
    Jan232019

    In a hot labor market, even the best employers can get ghosted

    By now you have likely become familiar with the term 'ghosting' - the phenomenon whereby a friend, a romantic partner, and as we shall see in a moment, a job candidate or employee seems to disappear - and ceases to respond to any and all forms of outreach and communication. Phone calls are not answered, texts are not responded to, and pretty much no matter how you try to get in touch with the ghost, your efforts are unsuccessful.

    With a 10 year or so expansion of the labor force and a reduction in the unemployment rate, the ghosting phenomenon seems to be happening more and more in our little part of the world, the HR and Talent Management arena. Good, qualified candidates seem to disappear with more frequency, scheduled interviews are simply skipped (with no contact or explanation), and just about anyone who can pass a background check probably has more than just your job to consider. Even longer term and at least on the surface reliable and trustworthy employees are more likely, in this hot labor market, to just move on to another, hopefully better opportunity without so much as a 'Hey boss, I am thinking about making a move' or even a 'Hey boss, I would like to formally submit my two weeks notice.' And all of a sudden, they're gone. Leaving HR and hiring managers to have to wade back into the candidate pool, hopefully not to be ghosted by the next candidate of choice.

    And it is not just the corner store or local manufacturer that can be impacted by candidates or employees simply disappearing. It can happen in any of the most prominent and successful workplaces as well. Case in point, (Warning: a sports reference is coming) what has happened, according to a report in Deadspin, with the University of Alabama Assistant Football Coach Dan Enos and the circumstances behind Coach Enos' departure for new opportunities.

    Per the Deadspin piece:

    According to a report from The Athletic, the fear that (Head Coach Nick) Saban uses to manipulate the sport to his whims has also permeated throughout his current staff, which is why none of his coaches were brave enough to tell him that one of his assistants had left the program to take a similar job in Miami:

    “Where the F#$% is Dan?!?”

    Several of the staffers knew the answer to their boss’ question. Word had already spread that 50-year-old Enos was headed to Miami to become offensive coordinator and quarterbacks coach under Manny Diaz. No one in the room wanted to be the one to break that news to Saban, even though Miami was primed to announce it in a couple hours.

    “Dan” is Dan Enos, Alabama’s quarterbacks coach this past season and reportedly the man who was set to take over as the program’s offensive coordinator, following Mike Locksley’s departure to be the head coach at Maryland. Enos decided instead that the Hurricanes were a better fit for his talents. Maybe it was this kind of treatment that convinced him to go to Miami.

    The details of how Saban found out do paint a great picture:

    One staffer scrambled to check if Enos was in his office. It was empty, save for a pencil on the desk. Maybe he’d already moved into Locksley’s old office, but that one was empty, too.

    “He moved out like the Colts,” said one person with knowledge of the matter, equating Enos’ departure to the middle-of-the-night exit by the old Baltimore NFL franchise to Indianapolis.

    They had no clue he had peaced out.

    Steve here - really entertaining and illustrative look at a reasonably prominent employee move from what has arguably been the most successful and famous "company" in its industry. Over the tenure of Head Coach Saban, Alabama football has been consistently among the best performing teams in the country, regularly competing and sometimes winning, National Championships. That one of Saban's assistants felt confident enough to leave for another opportunity at another university without, apparently, letting his boss Saban even know speaks volumes about the labor market today.

    Most of us would probably like to leave a job under positive circumstances. We might need a referral someday, we may even want to keep the door open to a return to the company we are leaving some time down the line. But to essentially pack up the office in the middle of the night and disappear? Well that takes more guts and confidence than we've all become accustomed to from employees. 

    I am 99% pro-employee in just about all workplace situations. So I kind of don't have too much of a problem with what Coach Enos apparently did to Saban and Alabama. But that 1% of doubt is saved for the realization that the job market can't possibly always be so good, and ghosting employers either as a candidate or a departing employee might not be the best strategy for the long term.

    That's it, I am out - have a great week!

    Monday
    Jan212019

    PODCAST: #HRHappyHour 354 - Sharing Kindness Inside and Outside the Workplace

    HR Happy Hour 354 - Sharing Kindness Inside and Outside the Workplace

    Host: Steve Boese

    Guest: Anne Donovan, US People Experience Leader, PwC

    Listen to the show HERE

    This week on the HR Happy Hour Show, Steve was joined by Anne Donovan, US People Experience Leader at PwC to talk about their 'Share Kindness' initiative, a global program to help people share acts of kindness inside and outside the workplace. The Share Kindess program is simple - it encourages both the people at PwC, as well as all of us, to share a simple act of kindness with someone, and then share what they did at the 'Share Kindness' site - https://www.pwc.com/us/sharekindness. It's that simple, but it's also turning into something really powerful - folks at PwC are sharing their stories of buying a stranger's coffee, helping carry groceries to the car for an elderly person, or even just letting a fellow driver merge into traffic in front of you. 

    There's some really interesting things happening with the Share Kindness program - obviously encouraging people to be kind to each other is great, but it also serves as an element of PwC's overall employee wellbeing approach - being kind makes us feel good too. And as Anne really clearly stated on the show, her job is to look after something simple and important - the answer to 'How does it feel to work here?' question that all employees think about, especially in this historically competitive labor market.

    You can listen to the show on the show page HERE, on your favorite podcast app, or by using the widget player below:

    This was a really fun conversation - please do visit the Share Kindness site - https://www.pwc.com/us/sharekindness to get involved.

    Subscribe to the HR Happy Hour Show wherever you get your podcasts.

    Tuesday
    Nov272018

    PODCAST: #HRHappyHour 349 - Unlocking High Performance with Jason Lauritsen

    HR Happy Hour 349 - Unlocking High Performance with Jason Lauritsen

    Hosts: Steve BoeseTrish McFarlane

    Guest: Jason Lauritsen

    Sponsored by Virgin Pulse - www.virginpulse.com

    Listen HERE

    This week on the HR Happy Hour Show, Steve and Trish were joined by Jason Lauritsen, Employee Engagement expert and author of Unlocking High Performance. On the show, Jason shares many of the insights and lessons learned from his career as a human resources leader, consultant, speaker, and thought leader on employee performance and engagement.

    Jason shared some of the big ideas in Unlocking High Performance such as how work has fundamentally changed from a contractual agreement to more of a relationship-based agreement, how understanding that work is a relationship is critical for employers to understand how to engage employees and create an environment for high performance, and then some of the approaches to create a successful performance management program by focusing on planning, cultivation, and accountability. This is a big book with lots of great ideas and on the show we tried to give listeners a taste of what Unlocking High Performance is all about.

    Listen to the show on the show page HERE, on your favorite podcast app, or by using the widget player below:

    Thanks Jason for coming on the show!

    Remember to subscribe to the HR Happy Hour Show on Apple Podcasts, Stitcher Radio, Google Podcasts or wherever you get your podcasts - just search for 'HR Happy Hour'.

    Friday
    Nov162018

    PODCAST: #HRHappyHour 347 - Technology at Work: It's Complicated

    HR Happy Hour 347 - Technology at Work: It's Complicated

    Hosts: Steve BoeseTrish McFarlane

    Guest: Dan Staley, PwC

    Sponsored by Virgin Pulse - www.virginpulse.com

    Listen to the show HERE

    This week on the HR Happy Hour Show, Steve and Trish were joined by Dan Staley, Partner, US HR Technology Leader, PwC to talk about Technology in the Workplace, and how HR and Business leaders can better support employees with technology. PwC recently released a new report titled 'Our Status With Tech at Work: It's Complicated'

    PwC asked 12,000 people from Canada, China and Hong Kong, Germany, India, Mexico, the UK, and the US to share their views about the digital tools they use in their daily work. We heard from all generations, from C-suite titles to administrative roles, and from a range of industries including consumer markets, health industries, financial services, manufacturing, and technology and media. On the show, Dan shared some of the interesting findings from the report as well as offering some recommendations for HR leaders for improving the employee experience with technology at work.

    The report showed that their often is a disconnect between what employees want from their workplace technologies and what their organizations are providing. Additionally, we discussed some deas to improve technology selection and deployment processes to better align employee expectations and goals with management's eventual decisions around workplace technology.

    You can listen to the show on the show page HERE, on your favorite podcast app, or by using the widget player below:

    You can access and download the PwC report here.

    Thanks again for Dan for joining us!

    Remember to subscribe to the HR Happy Hour show wherever you get your podcasts.

    Monday
    Nov052018

    PODCAST: #HRHappyHour 345 - WorkInspired: How Leaders Can Build Great Organizations

    HR Happy Hour 345 - WorkInspired: How Leaders Can Build Great Organizations

    Hosts: Steve BoeseTrish McFarlane

    Guest: Aron Ain, CEO, Kronos

    Sponsored by Virgin Pulse - www.virginpulse.com

    Listen HERE

    This week on the HR Happy Hour Show, Steve and Trish welcomed Aron Ain, CEO of Kronos, and author of WorkInspired: How to Build an Organization Where Everyone Loves to Work,

    On the show, Aron shared the remarkable story of Kronos, one of the largest and most successful Human Capital Management technology providers of the last twenty years, and a consistent recipient of 'Best/Great/Amazing' Places to Work awards around the world.

    Aron talked about the journey at Kronos, what it takes to move from just a 'good' place to work, to one that has been recognized globally as one of the best places in technology for employees. We discussed the commitment of leadership, the importance of openness and transparency, and the many of the lessons Aron has learned along the way as he has helped lead Kronos through many interesting and not always easy transitions.

    You can listen to the show on the show page HERE, on your favorite podcast app, or by using the widget player below:

    This was an interesting and enlightening look at how one successful CEO has helped develop and grow a successful organization, one where employees truly 'love to come to work'.

    Thanks Aron for joining us!

    Subscribe to the HR Happy Hour Show on Apple Podcasts, Stitcher Radio, Google Podcasts or wherever you get your podcasts - just search for 'HR Happy Hour.'