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Entries from March 1, 2017 - March 31, 2017

Friday
Mar312017

Final Four teams, ranked

I'm off to the Final Four and folks who know me personally know my allegiances well.

But for folks that may not, here I present my unscientific, unresearched, subjective, and COMPLETELY biased breakdown of this weekend's Men's College Basketball teams.

4. North Carolina - Almost as smug and easy to despise as Duke. Not quite at that level, but easily the most loathsome of this group.

3. Gonzaga - I am so tired of hearing about this team being the 'little guy' that has only been a contending team for almost two decades. "Crying Adam Morrison" is my favorite memory of this squad. Google it.

2. Oregon - Don't know anything about them. Have not watched any of their games. But they always have sharp looking uniforms.

1. South Carolina - The only team worth supporting this weekend. Have not been relevant in 45 years. First Final Four ever. And the team that ESPN gives a 2% chance of winning it all. Everyone loves an underdog.

Of course you could disagree with these rankings, but of course, you would be wrong.

Have a great weekend.

Go Gamecocks!

Thursday
Mar302017

Career and Life Advice #1

New series on the blog, (calling it a series in case I decide to try this again, if so it will look like it was some kind of a plan all along), titled 'Career and Life Advice'.

What makes me qualified to give either career or life advice?

Nothing!

That's why the plan is to share career or life advice from folks who have had  pretty demonstrable career success or plain to see amazingly cool lives. Ok, maybe I will try to sneak in some of my own thoughts down the line, we will see.

First up, some career and life advice from San Antonio Spurs head coach, and noted curmudgeon Gregg Popovich, from an article where Pop was discussing the coaching ability of one of his assistants Becky Hammon, who many NBA observers feel will one day become the first female head coach in the NBA.

What is one of Hammon's qualities that contributes to her success according to Pop, (and here comes the advice part):

"She's been perfect," Popovich said. "She knows when to talk and she knows when to shut up. That's as simple as you can put it. A lot of people don't figure that out."

Boom.

Solid career and life advice in three sentences.

And advice we can all learn from.

Know when it is time to talk and perhaps more importantly, when it is time to shut up.

In trying to follow said advice, I am going to shut up now.

Have a great day.

Tuesday
Mar282017

Don't assume everyone knows diversity is an issue at your company

Pop culture fans probably know the name Aaron Sorkin - Oscar and Emmy award winner of movies/shows like "A Few Good Men", "The Newsroom", and "The West Wing", to name just a few. Sorkin has been a successful Hollywood creative type for years, decades even.  A Few Good Men was written in 1992 for a bit of reference.

So since at least the release of the movie version of A Few Good Men, (late 1992 and  for which Sorkin wrote the screenplay, and is essential cable TV movie watching to this day), Sorkin has been an important, active, and influential Hollywood person. Around long enough to understand how the movie and TV business works, to know scores of company executives, producers, investors, as well as creatives like himself - other writers, actors, and behind the scene professionals.  

Around long enough, (and making the assumption that he is not some kind of anti-social savant who only emerges from his office once every two years with his latest script), to be aware of one of Hollywood's most pressing, current, and heavily-discussed industry issues. Namely, the past and ongoing challenges for access, opportunity, and reward that have faced people of color, women of every color, and other less-represented groups. Last year's Oscars brought many of these issues to wider exposure with the #OscarsSoWhite controversy and discussion.

So you would think, or assume, that a Hollywood veteran like Sorkin - experienced, successful, extremely well-known and with a pretty high profile, would have interesting or at least some kind of a view or opinion about Hollywood's ongoing diversity challenges.  You would think he may even have some advice, or a solution to propose. 

You'd think wrong, apparently.

According to a report in Variety, and expanded upon in Business Insider,  Sorkin expressed a lack of awareness of the issue, (not a lack of understanding, I am talking simple awareness here), of these issues that was kind of shocking.

From the Business Insider piece:

It's really hard to hide from the diversity issue that's plaguing Hollywood, unless apparently you're Aaron Sorkin. 

The Oscar-winning screenwriter and creator of TV shows like "The West Wing" and "The Newsroom" sounded legitimately shocked when the topic came up while he was onstage at the Writers Guild Festival on Saturday, according to a Variety report of the event.

While Sorkin looked back on his career and talked about issues of the day with moderator Elvis Mitchell, the topic moved to the need for more diversity in writers' rooms for TV shows. It seemed like Sorkin had genuinely never realized it was an issue in the industry.

“Are you saying that women and minorities have a more difficult time getting their stuff read than white men and you’re also saying that [white men] get to make mediocre movies and can continue on?” he asked the audience, Variety reported.

While conversation shifted to other topics, Sorkin still couldn't let go of this new insight.

“You’re saying that if you are a woman or a person of color, you have to hit it out of the park in order to get another chance?” Sorkin reportedly said.

Kind of amazing, it seems to me, that an industry vet like Sorkin would have been that unaware or indifferent to an issue which as recently as last year, dominated the discussion surrounding the most important industry event and awards show, a show which Sorkin might even have attended himself.

But let's assume that was indeed the case, and Sorkin's success over the years, and his position as, well, an older white dude, has kept him pretty insulated from Hollywood's diversity discussion. It's not cool, but it is at least plausible. And if we take these quotes from Sorkin at face value, it seems at least mostly true.

What do we take away from this, i.e., why should it matter to us and our organizations?

Because the story reminds us that we can never just assume people with experience, who have been successful in their fields, who are perhaps the leaders in our organization, (and who might, possibly, have a little bit of 'Sorkin' in them), actually are cognizant to the potential diversity and inclusion issues in our companies and in industry more broadly.

There are probably at least some leaders or influential people (say a hiring manager that hires for a large volume of positions), that might be of the mindset, like Sorkin, for whom these issues are just not a part of their experience and not on their radar as they make people and talent decisions.

Sure, they may have glanced at your gender and diversity reports on hiring or promotions, but did they really interpret these the way you intended? Are you sure they understand the importance of this issue? Really sure?

From the Sorkin story we are reminded not to assume the most successful people in the organization are aware of an issue that you think is obvious, that everyone has been talking about, and that you have actually taken proactive steps to address.

It is probably worth checking on. You might end up as surprised at what you learn, just like our pal Aaron.

Thursday
Mar232017

PODCAST - #HRHappyHour 279 - Artificial Intelligence for HR and for People

HR Happy Hour 279 - Artificial Intelligence for HR and for People 

Host: Steve Boese

Guest Co-host: Madeline Laurano

Guests: Cecile Alper-Leroux, Armen Berjikly, Ultimate Software

Listen HERE

This week on the HR Happy Hour Show, Steve Boese and special guest co-host Madeline Laurano recorded a special Happy Hour Show live from Ultimate Connections 2017 in Las Vegas. They were joined by Ultimate Software's Cecile Alper-Leroux and Armen Berjikly to talk about the need to listen to the  'Voice of the Employee', the importance of technology to help HR leaders understand data, (especially unstructured data), and how modern technology solutions can help HR leaders move from just listening, to understanding, and finally, to taking actions, (and recommending actions).

The theme for the Ultimate Connections Conference was 'Elevate' - and the key idea to how HR and business leaders can elevate the employee experience by listening to their needs more closely, applying new technologies that can help analyze data from employee surveys and other disparate sources for things like sentiment and tone, and finally using those insights to take actions that can improve the organization and the individual employee experience.

Additionally, Steve re-visited Schoolhouse Rock, his old fashioned method of accessing data from a database, the happiest countries in the world, and Cecile cemented her position as all-time leading HR Happy Hour guest.

You can listen to the show on the show page HERE, or using the widget player below, (email and RSS subscribers click through)

This was a fun and interesting show - thanks to Madeline, and to Cecile and Armen and everyone at Ultimate for hosting the show.

Subscribe to the show on iTunes, Stitcher Radio, and all the podcast apps by searching for 'HR Happy Hour'.

Tuesday
Mar212017

Communication overload

There has been a proliferation of new communication technologies and services that are/can be used for work purposes in the last several years. Whether it is the newer tools that have seen increased adoption in the workplace like Slack or the just released Microsoft Teams, collaboration technologies that have adopted chat or discussion features like Box or Evernote, and of course the myriad social platforms that are also used for work communication like LinkedIn, Facebook, WhatsApp, etc. and the sheer number of places, systems, and tools that a modern professional has to keep up with is pretty daunting at times.

Oh, and I didn't even mention email, voicemail, and (lord help us, the actual phone). Who knows what tool to use or where to look for, check, or send a new message these days?

The comic from xkcd below illustrates this problem in a succinct, and clever way, (email and RSS subscribers may need to click through)

For me, the (sub-optimal) answer has been to mostly ignore the communication tools that I would prefer not to use at all for work reasons, (voicemail, Twitter DMs, Facebook, and most LinkedIn messages). My strategy is that the people trying to connect with me using those media will eventually interpret my non-responsiveness as a signal that they (if they really need to reach me for work reasons), try another method. 

For what's it worth, some time back I blogged about the preferred ways to contact me for work reasons to try and make it more clear how I would prefer to communicate.

But the problem with that old list, and with simply ignoring (or shutting off) any of the other popular tools for business communication is that it fails to take into account what the other person would prefer. So taking a blanket approach like I have, (essentially I want everything to be in email, while I am not always great about keeping up with it at times, at least I know where I can find everything), or text (I actually like texting for work a lot, it keeps things short and sweet), keeps me from effectively communicating with people who might like phone calls or who are comfortable using social networks like Twitter or Facebook for work purposes.

But the truth is almost no one would prefer to use every possible tool in the cartoon above to manage their work communication - it would be maddening if not impossible. And my guess is having to keep up with so many avenues for work communication are contributing to stress, burnout, and the inability to have any separation between work and not-work.

It is probably a pretty good idea for HR and talent leaders to be cognizant of how workplace communication tools have multiplied and how the associated expectations for employee monitoring and responsiveness have changed as well. 

Some places do have written, (or at least well-understood but unwritten), expectations for reading and responding to email for example, but I bet not many have similar guidelines or cultural norms for newer tools like Slack, the use of public social networks or apps for workplace messaging, and when (or if), employees can and should use texting for work communication. In small organizations, and in small teams that tend to mostly interact within the team, it is usually something that is pretty easy to work out.

One quick discussion the manager should have on Day One should go something like this : "We use email for formal stuff and team or company wide announcements, (respond if you have to send a response, and do it within one day unless there are unusual circumstances), Slack for 'real' collaboration conversations, (respond according to the demands and schedules of the project/task), and texting only for brief, and usually essential, or time-sensitive reasons (respond accordingly, you know, like a human)." Don't mention tools like Facebook or WhatsApp if you don't want them used for workplace messaging and then you likely will never have an issue with employees having 17 different Inboxes to monitor every day.

And finally, if you are starting a new communication with someone you don't work with regularly, you don't know, or is outside your organization, start with the more formal traditional tools first, (email, phone, voicemail), and don't jump to Facebook Messenger or a Twitter DM unless you are sure the person wants to use those tools for work. Not every business contact wants you sliding into their DMs.

Ok, that's it, I am out. Probably need to take my own medicine know and try and catch up on my email. 

But don't try leaving me a voicemail, it's full.