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    PODCAST - #HRHappyHour 252 - Employee Wellbeing with Chris Boyce, CEO, Virgin Pulse

    HR Happy Hour 252 - Employee Wellbeing with Chris Boyce, CEO Virgin Pulse

    Hosts: Steve Boese, Trish McFarlane

    Guest: Chris Boyce, CEO, Virgin Pulse

    Listen to the show HERE

    This week on the show, Trish and Steve were joined by Chris Boyce, CEO of Virgin Pulse, a provider of market-leading, technology-based products and services that help employers improve workforce health, boost employee engagement, and enhance corporate culture.

    Chris shared some insights on how HR and business leaders can evaluate and assess wellbeing and workforce health initiatives using data and analytics, and how it is important to consider measures of success beyond employer benefit costs and health care claims or participation. The most successful wellbeing programs use data to inform changes in productivity, engagement, safety, and organizational culture. There isn't a single measure for ROI on these programs, employers have to think about their unique and specific challenges to find the measures that will most impact their organizations. Chris also shared some important information around employee data privacy and how Virgin Pulse and their client organizations keep employee data private and secure, while still allowing organizational leaders to use aggregate and anonymized data to inform decision making.

    Additionally, Chris shared his thoughts on why employee and organizational wellbeing has become a more global, and holistic phenomenon, and what that means for HR and business leaders in their efforts to find, attract, develop,and retain the talent they need to meet their organizational objectives.

    You can listen to the show on the show page HERE, or by using the widget player below:


    This was a fun and interesting show, many thanks to Chris Boyce and Virgin Pulse for coming on. You can learn more about Virgin Pulse at www.virginpulse.com.

    Remember to subscribe to the HR Happy Hour Show on iTunes, Stitcher Radio, or your favorite podcast app, just search for 'HR Happy Hour' to subscribe and never mess an episode.


    PODCAST - #HRHappyHour - Digital Transformation LIVE from Inforum





    This week on the show join Steve Boese and Trish McFarlane as they come to you from New York City and Infor's INFORUM 2016.  

    Inforum is the event where Infor hosts 7,000 customers, prospects, partners, industry thought leaders, and press/analysts from 74 countries in New York City.  They provided over 1,000 breakout sessions to cover all aspects of tools that help organizations manage their business.  As analysts who attend many events each year, we can safely say that from the HCM perspective, Inforum is one of the top events when it comes to learning opportunities and innovation.  They capped off the experience with an outstanding "thank you" to attendees~ a Maroon 5 concert!

    We sat down after our main-stage presentations to discuss the increasingly important topic of how the workplace is changing.  Specifically, the changes that digital transformation is bringing is making a huge impact on how organizations work.  The way that business leaders are considering the approach to this transformation is paramount to many of the attendees at Inforum and likely, to you and your organization as well.

    You can listen to the show on the show page HERE, or using the widget player below:

    This was an interesting and informative show and we love bringing the news to you straight from the event. Many thanks to Infor for inviting both of us to speak at the event. To learn more about Infor, please go to www.Infor.com

    Thanks for listening and remember to add the HR Happy Hour Show to your podcast subscriptions in iTunes, Stitcher Radio, or any of the major podcast apps. Just search for 'HR Happy Hour' to subscribe.


    PODCAST: #HRHappyHour 250 - Hot Topics in HR and HR Tech with Namely

    HR Happy Hour 250 - Hot Topics in HR and HR Tech with Namely

    Recorded July 1, 2016

    Hosts: Steve BoeseTrish McFarlane

    Guest Co-host: George LaRocque

    Guest: Matt Straz, Founder & CEO, Namely


    This week on the show, Steve and special guest co-host George LaRocque welcomed Matt Straz, Founder & CEO of Namely, a leading provider of HR technology solutions comprisnig a full suite of HR, payroll, benefits administration, and time-tracking features for midsize organizations. 

    On the show, Matt, George, and Steve talked about the continuing challenges that midsize organizations face around compliance and regulations, and how modern HR technology tools offer midsize and even small companies better access to leading and powerful technology solutions. Additionally, we talked about the increasing appetite for and adoption of mobile HR technology solutions in this market, and how at least according to Steve, we are entering a new 'Golden Age' of HR Tech.

    George also shared some interesting findings from his recently released HRWINS report titled 'Where Purpose Meets Performance',  around employee engagement, cultute, technology, and benefits. Finally, Matt (beacuse Steve was irrationally fascinated), talked about Namely's recent TV commericals, and why they decided to pursue that marketing approach.

    You can listen to the show on the show page HERE, or using the widget player below:

    This was a fun and interesting show, thanks Matt and George for joining!

    And thanks to our show sponsor Virgin Pulse, learn more about them at www.virginpulse.com.

    Reminder: Subscribe to the HR Happy Hour on iTunes, Stitcher Radio, or your favorite podcast app - just search for 'HR Happy Hour' to subscribe and never miss a show!


    HRE Column: On Disruptive Technology and How it Changes HR

    Here is my semi-frequent reminder and pointer for blog readers that I also write a monthly column at Human Resource Executive Online called Inside HR Tech and that archives of which can be found here.

    As usual, the Inside HR Tech column is about, well, HR Tech, (sort of like I used to write about all the time on this blog), and it was inspired by the planning process for a presentation I am giving at the upcoming Inforum Conference in New York City.

    When thinking about how much technology has changed and progressed over the last decade, I was drawn to the idea that these kinds of big changes in consumer and personal tech (smart phones, social networks, messaging apps, etc.), eventually begin to impact and influence the workplace. That is what I will be talking about at Inforum, and was the concept I kick around in the HR Exec column.

    Here is an excerpt of the HR Exec column titled "The Next Wave in HR Disruption":

    There are two ways of thinking about the future, especially as it concerns technology. One way is to see a future in which change is mostly incremental and tomorrow is barely distinguishable from today. The other, and more interesting, way is to envision a future in which technology advances so rapidly and profoundly that tomorrow is almost unrecognizable from today. I think that given the amount and pace of technology change that the latter view is closer to reality than the former.

    I've been thinking about technology change and the disruption it can drive as I've been preparing for a talk I'll be giving at the upcoming Inforum event in New York next month. The focus of the presentation will be digital transformation and the impact it is having on talent, work and HR technology itself. It strikes me as almost incredible just how much most of us (me, for sure) have been impacted in our personal and professional lives by technologies that were either introduced or came into mainstream usage within the last 10 years or so.

    I've selected just a few of the most disruptive tech innovations of the last decade (grouped by a general similarity to each other). For each, I examine how these technologies have, thus far, impacted human capital management and HR tech, and what might be coming in the future of HR tech.

    iPhone (2007), iPad (2010)

    Perhaps the most disruptive and profound technology advancement of the last decade has been the smartphone and its cousin, the tablet, two categories largely created and led by Apple. I don't have to opine on how much these technologies have changed our personal and professional lives -- the fact that many of you are reading this on a phone or a tablet makes the argument for me. The implications and opportunities for HR technology are clear, with many having already been realized. Every major HR-technology solution today has at least some mobile applications, and many of the leading solutions have developed extensive mobile capability -- particularly for the vast majority of employees who use HR systems only sporadically, and only for a few select functions. Simply put, you have to support employees with HR technology solutions that work flawlessly on the devices employees want to use, keeping in mind that for most, the desktop is the least preferred method of interaction. Mobile is now so prevalent that smart technologists don't speak of a "mobile strategy," now it's just a "strategy."

    Twitter (2007), Facebook (2008)

    Can you remember life before social networking? I can. I actually kind of miss it, too. But there is no doubt that the so-called "killer app" for mobile devices has turned out to be social networks, in all their many flavors and permutations. Social-networking concepts have encroached into the organization for some time now with features such as an activity feed and liking, sharing and commenting becoming part of a wide range of enterprise and HR-technology solutions. Specifically, we are starting to see this trend play out in the learning-technology market, where many of the modern learning solutions such as the Oracle Learning Cloud, for example, draw heavily from social-networking concepts such as user creation of learning material and surface the best and most popular content for users....

    Read the rest over at HR Executive... 

    If you liked the piece you can sign up over at HRE to get the Inside HR Tech Column emailed to you each month. There is no cost to subscribe, in fact, I may even come over and take your dog out for a walk or re-seal your driveway if you do sign up for the monthly email.

    Have a great long weekend!


    Be careful when evaluating for user experience

    Over the weekend I read an interesting discussion online about one organization's software selection process, i.e., should we select solution 'A' or 'B'. In the end the company went with solution 'B', and the decision was largely based on the idea of 'user experience' or usability. The specific details don't matter here, (which is why I am not linking to the source), but it made me think that I should write about UX this week. And that made me think that I have written about UX a dew times before, and it might make sense to re-run a couple of those posts this week. So here goes - more from the archive on UX and usability....


    From November 2014 - There's more to User Experience than usability

    Here is a quick take and a diagram on UX that I wanted to share on a cold, kind of snowy Wednesday in my part of Western NY, (and thankfully not too snowy, lake effect snow is a funny thing, one side of town can get buried in snow, while a mile away sees hardly anything at all).

    I was plowing through my Feedly last night, (while watching my Knicks fail, admirably however in Milwaukee), and I came across this really interesing piece on API design from the Nordic APIs site. 

    I know what you might be thinking: Really, you must have a terribly exciting life, reading about API design and watching basketball. And you would be right! It is terribly exciting. 

    You don't have to read the entire piece about API design, (I admit, it gets a little ponderous near the end if you are not really, really into APIs), but I wanted to share what I thought was the most interesting and perhaps relevant part of the piece, a diagram called the UX Honeycomb, originally developed by Semantic Studios. The diagram is meant to portray the facets or elements of User Experience, and as you will see, there is much more than 'usability' at play here.


    The point of the UX Honeycomb is to make sure that designers understand the various components that encompass UX, and to also emphasize the center element - 'Valuable'. So while for UX professionals, 'usability' remains important to overall UX, it is not by itself sufficient. And it is also a great reminder that the elements like 'useful', 'accessible', and perhaps most importantly for HR readers, 'credible' remain critical.

    And the way that the elements of the UX Honeycomb seem to have really close applicability to lots of what HR in general and HR technology projects in particular is the primary reason I wanted to share the diagram. Whether it is a traditional HR-led initiative like training, or performance coaching, or rolling out a employee wellness program, or a straight up HR systems implementation, evaluating your approach against these UX elements I think makes a ton of sense.

    Is what you are doing, or trying to get others to do, useful, usable, desirable, credible, valuable, etc.?

    I think you have to be able to check 'Yes' on just about every one of the elements on the UX Honeycomb no matter what the project is, in order to have a chance to capture the attention and the time of your users, employees, and leaders. I am going to keep the Honeycomb in mind moving forward, and I think you might want to as well.

    Anyway, that's it.

    Stay warm out there today.


    I probably should have updated that last line to say 'Stay cool out there today' - have a great week!