Have an Idea?

One of the benefits of writing an HR Technology blog is that from time to time I get alerted to new products in the HR Technology space.  Recently I heard about, and had the chance to try out Kindling, an online solution for capturing employee ideas or suggestions, a mechanism for other employees to vote up or down submitted ideas, an approval process for ideas, and finally a way to allow employees to 'volunteer' to work on approved ideas.

I took Kindling for a quick test drive, assisted by Ben Eubanks from the Upstart HR blog, (thanks Ben for helping out).

Step 1 - Submit an Idea

The first step in the process of for an employee to submit an idea. The process is incredibly simple, they enter a title, description, tags, and optionally an attached file to their idea.

Other employees can also add comments and questions to ideas, so a conversation and dialogue can form around any individual idea.

Step 2 - Vote on your favorite ideas

Once some ideas get submitted, each employee is allotted 10 'Votes' to indicate which ideas they like. Votes can be all allocated to one or two ideas, or they can be spread around many ideas. But an employee can only use 10 'votes' at any one time, once an idea is approved or rejected, they can 're-claim' any voted used on those ideas. 

It is a simple concept really, ideas that receive the most employee votes are popular, and potentially deserve some managerial review for possible implementation.

Step 3 - Approve ideas

Once ideas are submitted and voted upon, the system administrator can 'Approve' or 'Reject' the ideas.  Once an idea is approved or rejected the votes for those items are released back to the employees and can be re-used on new ideas.

Step 4 - Make it happen

The last step in the Kindling process is for an employee to 'volunteer' to make an idea 'happen'.  This can mean different things to your organization, but essentially the idea is 'assigned' to the volunteer as this point.

Pricing

Kindling offers three subscription levels, $49/month for up to 40 users, $99/month for up to 100 users, and an 'Enterprise' level that has negotiated pricing for more that 100 users. All plans offer a 30-day free trial. Some additional features that are offered are e-mail digests of idea related activity, RSS feeds, and simple usage reports. 'Enterprise' users can also map a custom domain and implement custom skins for integration with a corporate look and feel.

Value Proposition

Kindling offers a tight set of functionalities in a clean, simple, and easy to use manner. Capturing employee ideas for new products/services, for improvements on existing processes, or for ways to cut costs or improve productivity are all potential uses of an idea platform.  The additional features of employee voting and commenting on ideas helps to foster a sense of inclusion and openness.  Basically, platforms like Kindling provide a modern and enhanced view of the old company 'suggestion box'.  If your organization is interested in trying to more effectively harness the ideas in the workforce, and to give your people more of a voice and a view into decision making, then Kindling may be worth a try.

Comments

[Naomi Bloom]

Well done. And a very useful tool. Naomi

[Steve]

Thanks Naomi for the comment. I think Kindling and similar, inexpensive and lightweight tools (Rypple comes immediately to mind), offer HR and other departments lots of opportunities at low-risk and low-cost. From my perspective awareness is really the primary barrier to adoption, especially for the small business.

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