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    Monday
    Jun152015

    DINOSAUR ALERT: When the new leader doesn't 'Get' social media

    You know what says 'I am pretty much out of step with most of the major developments and trends of the last decade or so?"

    A quote like this:

    I don't like social media. I don’t like it at all. I don’t know anything about it. I don’t do it, I don’t use it, I really don’t want anybody to know where I’m at all the time or what I’m eating.

    That might be a perfectly reasonable and harmless opinion if it was coming from say, your Grandma, or if it was uttered by someone 5 or 7 years ago when it still was not totally clear that Facebook and Snapchat and Instagram and Twitter would scale to the levels that back then would have seemed impossible to comprehend.

    And in business and marketing that might be an acceptable position on social media from someone buried in the innards of the organization, with no external-facing role or responsibility, and limited ability to influence others on social networks. I would still probably argue that most professionals can extract value and work on personal/professional development goals using social media as a tool, but in a big picture sense if the assistant accounting manager doesn't believe in Twitter or LinkedIn, that really is not that big a deal for the organization.

    But the above block quote wasn't taken from a recent conversation with Grandma, or from an article in Time Magazine in 2006, or even from some late night TV show random 'person on the street' skit. No, this quote was from the new Head Coach National Football League club the San Francisco 49ers, a Mr. Jim Tomsula. The new head coach doesn't 'get' social media, doesn't participate, and quite frankly can't understand why any of the rest of us do either.

    And this might not be a big deal, at least taken at face value, in the context of a football coach. After all, NFL head coaches are notorious lunatics workaholics, often spending 80 - 100 hours a week on the job, watching film, preparing game plans, and running practices. When you work crazy hours under crazy pressure like that, who has time to worry about Twitter and Instagram and the like? Cerainly not Jim Tomsula.

    But I think it is kind of a big deal, when a new, high-profile leader in the organization like Tomsula expresses those kinds of dinosaur-like opinions about social media. Sure, he, or any other prominent organizational leader doesn't really have to be some kind of Twitter personality, but in 2015, they need to at least acknowledge and hopefully understand something about the business importance of social media. And as a leader of people, many are very active on social media, (the 49er players, mainly), Tomsula has to be able to take his head out of the sand and at least attempt to relate to these players and understand their use of social media from their perspective. 

    And lastly, when a leader like this expresses these kinds of backwards opinions it begs the question of whether or not they will be open to any kinds of newer, innovative approaches to business, leadership, and their specifc industry. A huge shift in professional sports management over the last 20 years has been the dramatic rise in importance of advanced statistics and analytics for measuring both player performance and in the creationof game plans and strategies.

    Will this modern and new approach be embraced by a leader like Tomsula? Or will he not 'get' that either, and wonder why anyone would waste their time running regression analysis on last week's play selections instead of monitoring the players push around the blocking sled for the 897th time.

    A leader not 'getting' social media is fine. Maybe. But what it might say about the leader's ability to 'get', anything not exactly in line with their view of the world is more troubling still.

    Have a great week!

     

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