Vacation wrap-up: What I did wrong, did right, and what I'd do differently next time

I am just back from a super week of vacation/holiday spent in the wonderful state of South Carolina (Note to self: If I ever get my feet back in South Carolina I am going to nail them to the ground), and wanted to take a few minutes before diving in to my hopelessly full email inbox to reflect on the break with respect to how I did or didn't handle 'work' and 'work/life' issues during the week.  I had not taken this many consecutive days off (outside of the end of year holidays), in some time, so it was an interesting and revealing week for me as well. And also kind of sad in a way, that simply taking one business week off, (and the weekends on each side of that week), creates such a challenge for me, and I would expect, many of the folks who read this blog. It just shouldn't be that hard, if you know what I mean.

But in the interest of 'I need to get back to watching Sharknado 4', let's get on with the idea for the post.  Here's what I did wrong, did right, and the next time I take a week or more offline, what I would definitely do differently.

What I did wrong:

By the time I had left for the trip I had one pretty important work item that needed to be completed, and sadly, was not. So I rationalized that I would work on said item on the plane ride down, and then it would be all set. But alas, said project took longer than I had anticipated, and I had to revisit it two other times during the trip before it was completed. What I did wrong was not finishing this project, no matter what it took, before the trip. There's no way to leave on a vacation with everything completed, but I should have realized the importance of this one thing and made sure it was done. It was completed by mid-week or so, but it did bug me for the first half of the trip. But that was on me, I needed to do a better job at prioritizing projects before I left.

What I did right:

Today is Monday, the first day I am back 'in the office', and I smartly have zero 'official' meetings or calls today. I knew that attempting to wade through the Inbox would pretty much be the only thing I would be able to attack today, and I made sure there were no other conflicts to allow me to attempt to catch up.  The other thing I did right, and I was not sure about this at the time, was actually haul the laptop with me on the trip. It wasn't because I felt compelled to 'work' on the trip, but if I really had to, (see above), I would be able to, and would not get stuck in a hotel business center or having to find a FedEx office location at the beach.

What I would do differently next time:

I will probably set up my 'Out of the office' email auto-response at least one full day before I am actually out of the office. This would create a little more airspace to complete anything that needs to be done before leaving on a vacation, and better set expectations for response time. I would also, similar to what I did today, make sure on the last day in the office that I have no meetings or calls set up.  It's kind of like setting up a DMZ situation one day before and one day after a vacation. The other thing I would do differently is perhaps pick one personal  'work' project, (for me it is this blog, the HR Happy Hour Show), to spend at least some time thinking about or working on. Those personal projects are extremely fun, and often don't really seem like work. I would have loved to come back from vacation with a dozen great blog post ideas or two or three podcasts booked. Alas...

That's it from me. If you have not yet taken some time off this summer, I really hope you do and have a fantastic break. And if you are one of the approximately 489 people waiting to hear back from me, I promise I will get caught up soon. I mean that. Truly....

Have a great week!

The best, or at least most fun, workplace reaction to Pokémon GO

There are two possible reactions to the current Pokémon GO craze for the owner/boss/supervisor who is concerned that their employees are wasting too much time playing the game and are subsequently shirking their workplace duties and responsibilities.

1. Issue a ban or similar crackdown on playing the game, up to and possibly including blocking access to the app on company-issued devices

2. Ignore the phenomenon completely, continue to manage to organizational and individual norms and expectations for performance, and treat people as adults, more or less. This approach treats and categorizes Pokémon GO as just the latest in the endless and endlessly updating list of 'shiny things that are more fun than work, and will distract our weak-minded staffs from their tasks.' 

And like the other distractions that have come before it, (the Internet, March Madness, Facebook, fantasy football, etc.), if you and your organization finds itself having a real Pokémon GO problem, well, your problem is not really Pokémon GO, if you know what I mean. The problem is one or more of hiring the right people, giving them engaging assignments, management not up to the task, inefficient process design, or something else - Pokémon GO only helps you to realize something more fundamental is going on that won't be fixed by taking away people's Pokémon fix.

You know, now that I think of it, there is a third possible organizational reaction to the Pokémon GO craze - make playing the game a required activity for employees.

Check out what the folks over at The Next Web office in Amsterdam are up to:

Sounds to me like the best, (and geekiest) workplace reaction to Pokémon GO yet.

Have a great day and I hope you Level Up!

Signs of the corporate death spiral #4 - Dress Codes AND Report to the Office

I have hit 'too much attention being paid to dress codes' as well as 'no more working from home' both on the blog in the 'death spiral' series previously, so it should come as no surprise to regular readers that this week's announcement from Charter Communications caught this death spiral watcher's attention.

Here's the important bits from the Fortune piece titled, 'No More Working From Home for Former Time Warner Cable Employees', then some FREE (and damn insightful) commentary from me.

Here's what you need to know:

Charter Communications closed on its acquisition of Time Warner Cable less than two months ago, but it’s already moving to replace a somewhat more relaxed corporate culture at the new unit.

In a memo to employees at corporate locations, including the New York City office that used to be Time Warner’s headquarters, St. Louis-based Charter restricted a series of common practices at the acquired company. No more jeans in the office, no more working from home without high-level approval, and no more early departures on slow summer Fridays.

The move echoes a controversy that broke out after Marissa Mayer took over as CEO at Yahoo in 2012 and banned working from home for most employees. A few other companies followed Mayer’s lead, but most workplace research shows that the practice enhances productivity.

The new Charter memo also banned jeans in the workplace without approval from an executive vice president. “We will provide a harmonized workplace dress policy in the coming months, however unless approved by an EVP for a specific department and location, jeans are not deemed professional attire,” Marchand wrote. “In advance of the policy, if you are in doubt as to whether your attire is appropriate, better to not wear it.”

Nice shot, Charter - the double whammy in one memo. 

Quit it with the jeans you Time Warner hippies, and while you are at it, make sure you turn up to your assigned office as scheduled no matter how long you have been successfully working under alternative arrangements in the past. 

There's a new sheriff in town, and his name is Charter, (and he is wearing a snappy blazer and tie AND at his desk gosh darn it at 8:30AM ON THE DOT).

It is tiresome to still have to read and gripe about this kind of stuff in 2016. 

You know what Time Warner and Charter need to be worrying about instread of dress codes and work from home policies that made sense in the 1970s?

How about cord cutting? How about the next generation of consumers who don't want or need Cable TV?

How about social networks like Facebook and Twitter increasingly moving into live video feeds of sports and entertainment, making the need for Cable TV packages even less necessary?

How about the next competitive pressure coming down the road that has not even been invented yet?

No, let's not worry about that, or at least let's take some time to make sure that we are CRYSTAL CLEAR that wearing jeans is no longer acceptable. And while we are at it, let's make sure all of our Chino wearing staff is at the office every day. 

And let's make sure that everyone working here who has some better options begins to think about doing some 'cord cutting' of their own.

Talking about dress codes? Issuing blanket 'No working from home' edicts?

Surely signs of the corporate death spiral.

Which questions are too personal?

I am sure at least 50% of the folks who read this will think I am nuts, (and probably do think that anyway), but I have to break from the regularly scheduled fare to go a little bit off topic here.

This post is called 'Which questions are too personal?' and was inspired by two separate but related interactions I had yesterday, both of which, (possibly because I am crazy), bugged me in a similar way. First the run down of what happened, then why it did get to me a little, and then tossing it open to you for comments/feedback.

Scenario 1 - An introductory business call set up by a mutual contact with a person whom I do not know, but is in the same industry. The purpose of the 30-minute call was to learn about a new product/service offering from this person's organization and to get some context around some additional correspondence related to said product/service.

Scenario 2 - A lunch time trip to a fairly busy local establishment to get some take out. A location I have been to many times before, but this time was being helped by a person I have never seen in the past. 

Both of these scenarios are completely normal, run of the mill, and typical kinds of interactions that most all of us have all of the time, if not many times a day.

Why did they both stand out from normal life and end up bugging me at the end?

In scenario 1, the person on the call asked me where I lived, how long I have been living where I live, if I had a family there, and if so how many kids did I have? Again, this was a business call with someone whom I do not know and have never met before.

In scenario 2, the person behind the counter asked me where I grew up, was I watching the Euro soccer tournament, and which team was I supporting.  Again, this was in a small, local take out place and a person I have never seen before.

Now I know that many of you, perhaps most of you would think, 'What's the big deal? Those are just casual, small talk kinds of questions that people ask when they meet someone new. It's just being polite.'

And at some level, I guess I would agree with those of you who feel that way. I am sure that both of the folks were just being polite, and were not trying to pry into the life of a total stranger (me).

But some people, (me), are really private and almost guarded (for myriad reasons, none of which matter), about their personal lives and take questions like 'So, how many kids do you have?' as a question and topic they would rather not discuss with someone they just met, particularly in a business context like the two described above.  For some people, (again me), getting asked those kinds of personal questions by complete strangers is really uncomfortable.

I know you may think that question, and others that are similar, are totally benign and mundane even, given the norms of civilized society.  

But perhaps making the mistake of falling into the trap of 'If I feel this way, there must be plenty of others who do as well', I think that it's smart when in a business context to avoid wading in to personal questions when making small talk.

If you have to make small talk, ask about something relevant or at least tangential to the purpose of the interaction - maybe the industry overall, or a particular piece of professional work the person did that you are familiar with. Again, this might just be my hang up, but 'I read what you wrote about XYZ, tell me why you think that' is a much more comfortable and proper conversation to have than 'So, what grade in school is your kid in?' when we have never met or spoken before.

Ok, that's it. Rant over.

Am I off base?

Should I feel compelled to tell people about my personal life the first time we ever speak?

Reunion

Yesterday was Father's Day here in the US and I hope any Dads reading this had a fantastic day basking in the adoration of your kids and the rest of your family. I am sure you deserved all the gifts and accolades you received.

I am a Dad myself, and I had a great day with my son even as he was applying a pretty comprehensive beat down on me in tennis. I chalk it up to a slightly injured shoulder. Let's not quibble about the fact that the injury is to my right shoulder and I play tennis as a left hander.

Father's Day naturally makes you think about family, and the value and importance of taking time to get away from the grind and spending time with family, friends, and even just doing the things that make your happy, and that help you remain energized to come back to the office on Monday ready to kick some butt.Maesta - Sean Scully

I don't think we, as individuals and as organizational or HR leaders think about that as much as we should. I mean consciously thinking about how what we do and how we spend our time outside of work (usually) matters far more than the 36 new emails we are going to have in our inbox by 8:40 Monday morning or whether or not we got invited to the 'big' meeting on Thursday.

In what might be classified as ironic, I spent a decent amount of time over the weekend reading and thinking about a recently published study titled Overworked America, by Heather Boushey and Bridget Ansel. In the paper, Boushey and Ansel report that average working hours, particularly in many higher wage, professional occupations continue to climb, at the same time as hours for many lower wage and hourly positions are falling.

You really should read the entire report, but here is the overview so you can get a feel for the research:

Hard work is part and parcel of the American Dream, but at a certain point, working excessive hours can be detrimental to families, businesses, and the U.S. economy. While there are federal laws that govern work hours, these legal protections have slowly eroded, and some Americans are putting in more time at work than ever before. What's more, the United States has seen a polarization in working time, meaning that some segments of the labor market have seen a rise in work hours and others are working much less.

This report looks at the rising number of employees working long hours—sometimes earning high salaries or overtime pay, but too often not—and the implications for individuals, families, businesses, and the U.S. economy.

There's a lot to take from the report - not the least of which is the really interesting theory that the job roles where people tend to work the longest are also the one with the most supply ready, willing, and able set of lower-paid replacement workers. But the big takeaway from me as I read the report was that we all probably should be doing more to find better balance - as individuals that often should be more available and present for our families and friends, and as organizations who should realize that working people excessively is bad for business and for employees too.

I have to admit I did not think about or do any 'real' work on Father's Day. 

I hope you didn't either.

Have a great week!