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Entries in SMB (94)

Friday
Aug172018

Expect Great Things

The other day I caught an interview with Kevin Dann, the author of 'Expect Great Things: The Life and Search of Henry David Thoreau'. I don't know any more than the average person about Thoreau, I read Walden Pond I am pretty sure back in high school, but that is about it.

But the interview with Dann, the most recent of Thoreau's many biographers really resonated for me, and mainly for the author's reasoning behind the book's title.

Here's the section from the interview, courtesy of the Art of Manliness Podcast:

Kevin Dann - And you’re pointing to my contextualizing Thoreau in this way. A big part of that was a signature I found right away was this sense, you know, I used it for the title of the book. “Expect great things”. So his mantra was, that he said in a hundred different ways, “In the long run, we find what we expect. We shall be fortunate then if we expect great things.” And whether it’s astrology, or reading tea leaves, the operative principle of magic is that what we think manifests in the world as being real, and that’s what his mantra was. “Expect great things”.

I pretty much stopped really taking in the rest of the hour-long conversation after hearing that. The 'Expect Great Things' concept I just could not stop thinking about. Maybe because it is so different than what I am comfortable or used to doing. I might, on a good day, 'hope' for good things to happen, but I have to admit it is the more rare situation that I 'expect' great things. 

And Thoreau's point, as far as I think I understand it, is that eventually we find what we expect to find. We find what we think or believe we are going to find. There is also at least a bit of mysticism in what Thoreau was talking about. We also, I came to learn, communicated with faeries out in the woods.

But if Thoreau was right, and we do indeed, eventually, find what we expect to find, then it makes perfect sense to expect great things. Who would expect less?

Ok, I am signing off for the week. I am going to try better to expect great things in work, at home, for my Liverpool FC team, and for the folks that I hold dear. I hope you will too.

Have a great weekend!

Monday
Feb052018

Please don't follow this email advice

I don't know why I still keep the Inc. site in my feed reader, (remember feed readers?), because about 80% of the articles are inane '5 Ways to Crush XYZ process' or 'Celebrity ABC in one sentence gave us a master class in leadership'. Awful. 

So it was with a kind of hate read perspective that I clicked through my Feedly link to this latest gem from Inc. - A study of 386 million emails says this is a perfect time to send an email'. As I mentioned, I clicked ready to hate the piece, and hate it I did.

Here are the four pieces of Email advice which drive increases in email open and reply rates that Inc. gleaned from a study of 386 million emails sent by the provider Yeswar. I will list each of the four, and because you demand no less, provide my thoughts one by one.

1. Open with a short, direct informal greeting. 'Hey' seems to work best

SMB - Short and informal seems fine to me. But I don't like 'Hey' unless it is with someone you have a fairly deep work history with. I know this is quibbling, but can we go with 'Hi' instead? And never, ever lead with 'Greetings'.

2. End with gratitude. The three word phrase 'Thanks in advance' had the highest response rate.

SMB - I am pretty sure 'Thanks' would do. I actually prefer the slightly more formal 'Thank you' as it also feels more personal at the same time. And the 'Advance' part also feels a little like you are trying to guilt me into doing something - responding, taking some action, etc. Again, I know I am quibbling here. But it is my blog, so so there.

3. Save your important emails for the weekend, if possible, when there is less competition 

SMB - Now you have gone and done it Inc. You have ticked me off. Your advice to get more attention and get noticed is to pile in to the days when most folks are taking a sanity break from the incessant demands of email. Sure, the data may tell you this is the right thing to do in order to get a few percentage points increase in open rates, but is that worth infringing on most people's days off? Does anyone really want to read even more email on the weekend?

4. If you can swing it, send emails between 6AM and 7AM, or else around 8PM

SMB - Assuming they still mean to send said emails on thw weekend, to me, it doesn't really matter what time on the weekend you hit 'send'. For most folks, weekend emails are just going to accumulate into a mass of 'unread' stuff that you have to wade through on Monday morning, (or I suppose, on Sunday night, if this data can be trusted). 

A few year ago someone advised me to send 'important' work-related emails, at least to people who are tough to get to respond to messages, on Sunday nights, for the same kinds of reasons that were pointed out in the Inc. piece. While the advice, at least according to this data, might be good, I didn't follow it back then, and I am not following it now. 

I just don't want to be the person who hits you up with an email.at 7PM on a Sunday night, a time where for most of us we are taking a little break, spending time with friends or family, working on our own projects, or even just zoning out with some Netflix. I just don't want to assume that my message is valuable enough to infringe upon 'your' time. Your Executive Time even.

Ok, that's it, I am out. Time to have a look at the unread email that came in over the weekend. I will admit to not checking it over the weekend. Take that, Inc.

Have a great week!

Thursday
Feb012018

Steve's 12 Rules For Life

Apologies if this '12 Rules for Life' meme is a bit worn out (I confess to have only just seen it in the last week or so here and here and since I am pretty much absent on most forms of social media these days I have a feeling these kinds of things come and go and I usually don't catch them), but since it reminded me a bit of blogging say, 10 years ago when these kinds of themes were passed around in blog 'tags' and comments, I thought I would give it a shot.

So here goes - in no order of importance, relevance, research, or general applicability. 

And, there are lots of more important rules - like the ones concerning family, relationships, etc. that I have no desire to even try to offer advice, let alone rules. Consider these the most unimportant, but somehow vital 12 rules for life you will ever read. If you read them that is.

And now here goes...

1. Pick up the tab - You don't have to do this all the time, just sometimes. There is nothing more awkward than handing a server or bartender seven different credit cards to try and settle a $132 check. Pick up the tab and you just made six friends. And made a deposit in the bank of good karma. You may need that one day.

2. No talking in a public restroom - with the exception of someone in authority if they need to shout 'The building is on fire, everyone evacuate!'

3. Do whatever you can to control your schedule. Most of us will end up with some kind of job or career where bosses, colleagues, customers, clients, etc. all have some kind of claim on our time. The more you can limit the number of people who can lock up your time and the amount of time you have to be available to others, the more you will be able to focus on what you truly want to do, and I bet you will be happier overall. Call it your own 'Executive Time' if you have to, and block your own calendar.

4. Don't stress over the dessert or the third slice of pizza or the french fries or whatever you consider your dietary weakness. No one ever looks back on their life and says 'Gee, I wish I drank more water and ate more salad.' 

5. Jog/walk/move a little bit more. Sometimes when I travel I have to take two pretty long connecting flights in a row. And sometimes I see the some of the same people get off the first plane, where we had all been sitting for three hours or so, and immediately park themselves down in another seat to wait an hour just to get on another three hour flight where once again, we will all be sitting. It baffles me. And while you are at it, you don't need to find the closest parking space to the grocery store or post office or theater. Park a little farther out and walk for two minutes. It's fun. 

6. Never place a bet on any animal that can't talk. Betting on ones that can talk is also advised against, but it is fun. Except for tennis. Don't bet on tennis, it is pretty likely the match is fixed.

7. Don't spend too much time on social networks. I know, that 'rule' is everywhere. But even Zuckerberg has admitted that Facebook (heavy use of Facebook anyway), is not that great for you. Check it like you check your snail mail - a quick scan for a minute as you bring it in from the mailbox and then maybe for 15-20 minutes later as you sort out what is important, what can be trashed and what you need to read. Reading long lists on blogs is, however, very admirable and good for you. So keep doing that. Well done.

8. Sign up for TSA Pre-check. Even if you only travel a few times a year it is worth every cent. 

9. Figure out the three things or types of work that you like to do the most, (or which you want to become more proficient), and make sure you reserve time every week to work on these three things. Keep (loose) track of the time you spend on these things and do a kind a self-audit every few months to determine two things. One, are you actually making time to do the things you really want to do? And two, are you getting better at these things? I think the thing that holds us back the most at work and maybe even in life, is that we are not good or comfortable with self-examination and making an honest assessment of things. If that sounds like a bit of a confession/admission you are right.

10. Set expectations (where you can). In a project or a negotiation or even just 'normal' business, people are generally going to be happy or at least satisfied as long as they are not disappointed or surprised. If you have to, set an email auto-responder during your busy times, (maybe all the time), that lays out when people can expect to hear back from you or the time it will take for you to take some action. If you email me today, (it's a Thursday as I write this), and I auto-respond I will get back to you by Monday COB, then at least you understand not to expect a reply on Friday. This is also a confession/admission of sorts.

11. It's ok to be a snob about something, (wine, beer, cheese, movies, books, etc.) but not everything. Popular culture is called that because it's you know, popular. Lots and lots of people drink Coors Light, eat at Taco Bell, and go on Dunkin' runs. Jumanji grossed about $340M in 2017. And the people that drink Coors Light and hit the Taco Bell on the way to catch Jumanji? You have to work with them, serve them as customers, and socialize with them. You are not any better than them because you like some triple-hopped craft IPA that was brewed in someone's backyard. 

12. Don't listen to anyone's rules about how to live. Except for number 8 above. You will never regret not waiting in the 'regular' line at security.

If you decide to post your '12 Rules' somewhere let me know in the comments, or add a rule or two of your own there. 

Have a great day!

Tuesday
Jan302018

Critics

From the Wikipedia page on Finnish composer Jean Sibelius (1865 - 1957)

Perhaps one reason Sibelius has attracted both the praise and the ire of critics is that in each of hisJean Sibelius is not hearing any of your crap. seven symphonies he approached the basic problems of form, tonality, and architecture in unique, individual ways. On the one hand, his symphonic (and tonal) creativity was novel, but others thought that music should be taking a different route. Sibelius's response to criticism was dismissive: "Pay no attention to what critics say. No statue has ever been put up to a critic."

 

You are either a creator or a critic.

 

Choose your side wisely my friends.

 

Have a great day!

Thursday
Aug312017

WEBINAR: The Business Value of Employee Wellbeing

Quick announcement and an invitation to join me at my friends from Virgin Pulse next Wednesday, September 6 at 2PM ET for a FREE webinar on The Business Value of Employee Wellbeing.

This is an incredibly interesting topic, one that I have written about previously at HR Executive and about which Trish McFarlane and I did a recent HR Happy Hour Podcast on.

Details for next weeks' webinar are here:

Employees today are working more hours, taking less time off, more stressed, exercising less and falling short of reaching their potential – at work and at home. Successful HR and benefits leaders are smarter and more thoughtful about how wellbeing programs have an impact in driving desired people and business outcomes.

Join "The Business Value of Employee Wellbeing" with Steve Boese (that's me), long-time HR industry influencer and co-founder of H3HR Advisors. Steve will share his unique perspectives from having served in product development, enterprise HR and benefits system management, as an industry analyst, and now a popular industry voice and thought leader. Andrew Jacobus, Vice President of Insights and Data Science at the Virgin Pulse Institute, will share real-life examples of organizations achieving improvements to their bottom line due to the effectiveness of their employee wellbeing programs.

On the webinar you will hear:

What key elements of wellbeing programs drive business results

Which metrics illustrate employee wellbeing’s impact on productivity, performance, and revenue

How to drive engagement through social connections and a personalized experience

And more...

It should be a fun an interesting session and I hope you can join.

Register for the webinar here.

Hope to see you then!