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    « Even 'great' places to work never forget who is in charge, (Hint: It's not you) | Main | Big Ideas from the Health & Benefits Leadership Conference »
    Friday
    Mar212014

    From HR Exec: 5 Rules of Thumb on HR Tech

    In my most recent 'Inside HR Tech' column for Human Resource Executive Online, I took a look at some general rules of thumb for evaluating HR technologies and HR solution providers.  Here is a little bit of that piece, and you can find the rest of the column as well as subscribe to get the monthly Inside HR Tech column delivered straight to your Inbox.

    Here are five ideas and tips on what to look for and think about when evaluating HR technologies to get the most bang for your organization's buck.

    The one HR technology-related question I get asked most frequently is some variation of "Which vendors have the best solution for (insert your HR process area)?", or said differently, "Which solutions should I examine for my particular problem or area of need?"

    So for anyone who wants my official answer to any form of the question, "Which HR technology solution is the best?" here it is . . . . wait for it . . .  wait for it . . .

    The answer, (drumroll, please) is "It depends."

    The best solution for a given organization is quite likely different from the best solution for another -- even largely similar -- organization.

    Unlike many commodity purchases, the HR or workforce technology that is "right" for one organization is often highly variable and dependent on a number of company specific factors, which usually will be distinct and important enough to make selecting the best software a complex and difficult process.

    Since I can’t claim to know the "best" solution for your situation, I can try and help by pointing out a few (five to be exact) rules of thumb that are generally applicable in all HR-technology evaluation and selection processes. Hopefully, these can help you to make your own informed, and unique decision about software.

    1. There isn’t a "Yelp for HR technology" . . . yet.

    While there are some nascent attempts, (G2 CrowdTrustRadius), at establishing a large set of Yelp-like crowd-sourced user reviews for enterprise or HR technologies, the truth is that, in general, the HR software market is still a little hazy. Finding reliable, vetted, and unbiased or independent reviews and commentary on most enterprise technologies is as difficult today as it has always been....

    You can see the rest of the '5 Rules of Thumb' over on HRE Online, and once again, sign up for a monthly drop of HR tech advice and commentary from me, courtesy of your pals at HRE Online.

    Have a great March Madness weekend everyone!

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    Reader Comments (4)

    Steve - thanks for mentioning us in your post. I thought it might be helpful for your blog readers to have a direct link to our HR product coverage:

    http://www.trustradius.com/categories?category=human-resources

    We only recently started to make a push into the HR category, and now have a reasonable base of reviews for Talent Management suites, Applicant Tracking/Recruiting and Learning Management Systems.

    We strong believers in content quality. Our reviews are structured and contain insights on use case, product pros and cons etc, and we are the only review site that stages every review before it goes live for review by a researcher (a human being).

    March 24, 2014 | Unregistered CommenterVinay Bhagat

    Hi Steve,

    Very helpful post, and thanks for including us in it. As you mentioned, the HR software space is "a little hazy" and identifying what sort of product you need, as well as figuring out which product is best, can be a confusing process. User reviews are a great way for buyers to get perspective on several of the areas you bring up - user experience, features, ecosystems - that buyers should consider as part of their purchase decision. Our HR category is growing every day, and as more and more professionals share their experiences with the software they use, their reviews as well as the aggregate data we're gathering will be a trusted resource for those researching HR software.

    HR software reviews

    March 26, 2014 | Unregistered CommenterMolly O'Hare

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