HRE Column: Rethinking Talent and Technology
SteveHere is my semi-frequent reminder and pointer for blog readers that I also write a monthly column at Human Resource Executive Online called Inside HR Tech and that archives of which can be found here.
As usual, the Inside HR Tech column is about, well, HR Tech, (sort of like I used to write about all the time on this blog), and it was inspired by a recent HR Happy Hour Show that we did with Cecile Alper-Leroux from Ultimate Software, and that focused (primarily) on three major trends and challenges that Ultimate Software is seeing their customers wrestling with in 2016. This was a great conversation on the HR Happy Hour Show, and I encourage you check it out.
On the show, the big trends that Cecile talked about were the concept of the 'Employee Experience', the evolution and transformation of performance management, and finally, the need for HR technology and technology providers to make predictive and prescriptive analytics more meaningful and actionable.
Since I thought the show was so interesting, and the product incredibly interesting, it was the topic of my latest column for HR Executive.
Here is an excerpt from the HRE column, Rethinking Talent and Technology:
I recently spent a few days at the Ultimate Software Connections customer conference in Las Vegas, an event that continues to grow in size along with the company itself. And while the Ultimate executives shared several interesting insights around specific product-development initiatives, their perspectives and points of view on the most important challenges facing their customers -- by extension, HR leaders -- were far more interesting. Since I like to have my own opinions validated -- who doesn't? -- I was pretty pleased to hear that many of the themes and ideas being presented sounded a lot like some of the ideas I was writing and speaking about earlier this year.
Based on what I heard and saw, there seem to be three main themes that are emerging as top-of-mind for HR leaders this year: a change in the conversations around employee engagement, moving toward a concept of "employee experience"; the evolution and transformation of performance management; and a kind of "moment of truth" about the use and efficacy of predictive and prescriptive analytics in HR and talent management.
I'd like to break down and expand on each of these themes, and suggest some ways HR technology can be leveraged in each area.
From Employee Engagement to "Employee Experience"
One of the enduring truisms about work and workplaces is that, no matter what organizations have tried to do to improve employee engagement, it has generally remained at consistently low levels since the concept was first discussed. Despite significant time and effort spent in the last decade-plus to raise these levels, most of the traditional efforts and interventions have not been effective. For this reason, many organizations are attempting to change and reframe the discussion from focusing on a measurement that is really an outcome and to thinking about how they can improve the overall experience that employees have in their interactions with the organization.
From an HR-technology perspective, HR leaders can impact the employee experience by challenging their technology providers to create solutions that deliver positive experiences from a usability and capability perspective. HR-technology solutions should be designed around the people and should serve to make their jobs easier, help them to be more productive and, crucially, help them to discover and unlock their potential. Not until the person is the focus of the technologies can positive experiences with the technologies abound, leaders at Ultimate stressed.
Read the rest at HR Executive online...
Good stuff, right? Darn right it is. Ok, just humor me... And be sure to check out the HR Happy Hour Show where Cecile Alper-Leroux from Ultimate Software talks technology, talent, and putting the 'human' back into HR.
If you liked the piece you can sign up over at HRE to get the Inside HR Tech Column emailed to you each month. There is no cost to subscribe, in fact, I may even come over and take your dog out for a walk or re-seed your lawn if you do sign up for the monthly email.
Have a great day and rest of the week!
Reader Comments (3)
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