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    Entries in work (243)

    Monday
    Jul232012

    He toyed with me. He lied to me. He intimidated me.

    Negotiating anything, whether its the sale price of that new, shiny Mercury Montego, or the details of a potential job offer, can be a difficult, tense, uncomfortable, and often a disappointing process.

    For many, particularly those of us not inclined to enjoy the competition of a negotiation, or simply less practiced in the art of negotiation, it can be really easy to feel like you've come out second-best, that you've paid too much for the car, the house, or settled for less money or left something on the table when trying to hammer out that new or renewed employment agreement. When most of us are up against that car salesperson, who makes deals for a living, well drawing from our prior experience haggling over the Montego in 1977 usually doesn't provide enough foundation for confidence.I have no idea if this is true

    But I think much of the angst associated with these negotiations arises from the mentality that one side has to win, and one has to lose, and that usually the 'house', (the car dealer, the employer, the merchant), has the upper hand. If someone is going to squirm and flinch first in the battle, it's going to be you with your paltry, limited experience in wheeling and dealing.

    But it doesn't always have to be that way. Sometimes you do actually have the upper hand entering the deal, even if you don't completely realize it going in. And sometimes, maybe more often that we like to admit, even a spirited, aggressive, both sides all in kind of negotiation can end with everyone keeping their dignity and moving on with the understanding that negotiation is part of the game, and business is business, and you can even gain more respect for someone willing to fight for their side and not just give up, or conversely, to bully their way to a 'win'.

    Case in point - check the comments (kind of said with a little bit of a smile, admittedly), from San Antonio Spurs coach Gregg Popovich regarding the recently concluded contract extension negotiations between the team, and their long time, and legendary player Tim Duncan, who certainly an all-time great, at 36 is in the twilight of his career.

    Here's Popovich, (representing the house):

    “He toyed with me. He lied to me. He intimidated me. He threatened me. In the end, it worked out. But I had to take much abuse to get it done.”

    What's good about this, and Popovich's attitude about how the negotiations were conducted and how they concluded?

    That the house respected the other side of the table, that the team knew that both sides had the right to negotiate hard, and that in the end, the house had to acknowledge the position and value of the talent, and take a little bit of abuse, in order to get a deal done that both parties could live with.

    I get the sense that Duncan too, although he is not quoted in the piece, came away feeling the fight was fair, and that both sides walked away with their heads up, and more importantly, with continued respect for each other.

    Big heavy take away from this story? Probably isn't one, unless it helps to remind all of us, no matter what side of the table we sit on, that the guy/gal across from us has just as much right to be sitting there, and if they did not possess something we needed, then no one would be sitting down at all.

    The other guy has a point of view too, and if you have to take a little bit of heat to let them communicate that point of view, well don't take it personally.

    Happy Monday!

    Friday
    Jul202012

    It doesn't matter how unique your idea is, it matters if it can be copied

    Quick one for a summer Friday and then we can all get back to the beach or backyard or ball game.

    If you have been in New York City's Times Square in the last decade or so, you've probably seen a crowd gather around this guy ---->

    Known as 'The Naked Cowboy', (real name Robert Burck), the Cowboy strolls the square, singing, posing for pictures, and otherwise working the crowd for donations in what has to be called a clever and certainly unusual way to make a living.

    I've seen the Cowboy many times over the years, and while for me, and this is not a knock on the Cowboy really, the novelty has kind of worn off and I think the entire gimmick is silly, he still seems to be getting it done with the crowds of tourists and out of town business folks that make up most of the people in Times Square on any given day.

    You'd think that his angle, parading around Times Square in a pair of speedos and boots, playing guitar and singing songs, and doing it for over 10 years, would have pretty much locked up the market for this sort of thing for the Cowboy, and probably allowed him to feel some security and perhaps even a little bit of complacency, secure in the fact that his act was/is so out there that no one else would be able or interested to get in the game. Heck, after a while I bet he stopped learning new songs or jokes for the crowd, because like any good monopolist, why keep innovating when you've locked up the market?

    Well, according to the UPI, the Cowboy might not have the range all too himself any more, enter the 'Naked Indian'. See right---->

    Same schtick, same angle, different guy, (slightly) different costume, now battling the Cowboy for the hearts, minds, and wallets of the tourists, (as well as potentially battling the Cowboy in court).

    From the UPI story:

    The Cowboy, Robert Burck, who has been playing guitar and singing in his underwear and cowboy hat in Times Square for years, now has a rival in the Indian, Adam Davis, the New York Daily News reported Saturday.

    Burck, who said there are no ill feelings between him and Davis, has nonetheless threatened to sue Davis if he refuses to join Burck’s company, Naked Cowboy Enterprises, a franchise that features Naked Cowgirls and other entertainers.

    “I’ve been here ... 365 days, every day for 13 years and change,” Burck said. “He’s only been here 16 days and missed two already.”

    Davis, who dons underwear and a headdress, said there is room in the busy tourist area for more gimmicks.

    Hard to say how the dueling naked entertainers will get this resolved, but the whole sordid, (and sad), story reminds us all that no matter how unique or unusual your idea or angle is, chances are if it works it's going to be copied. It might take a while for the 'second to market' folks to get there, but if you're only advantage over them is yelling 'I was here first', well for most customers that argument won't mean much or ensure you can hold on to your market.

    If there is someone out there willing to copy the Naked Cowboy, there definitely is someone out there willing to steal your gimmick as well.

    Better learn some new songs this weekend.

    Thursday
    Jul192012

    Watching LinkedIn Connections on a Sunday Night

    Do you have any remaining doubt that the always on, 24/7, connected at all time via iPhone or iPad life has almost completely taken over your professional network?

    Well if you do, then I recommend taking a look at your LinkedIn feed this Sunday night. I am drafting up this post at just after 10PM ET on Sunday, July 15th, and just a few moments ago I took a scan of my LinkedIn network update feed.

    Quick observation - my LinkedIn feed is littered with 'Person A is now connected to Person B' updates. More than one or two, probably about two dozen or so connections being made after 10PM on a Sunday night in the middle of the summer.

    Sunday night, which used to be the time you were crashed out from a big weekend of fun and family, maybe catching something on TV before turning in, maybe, for the younger crowd, trying to wring the last bit of fun out of the weekend before the work week hits in full force on Monday. But now, at least in part due to smart phone apps and iPads, Sunday nights are now a time where we can simultaneously be with the family sitting on the sofa watching whatever it is that is popular on TV, (I have on an NBA Summer League game on, so forgive me for not knowing what normal people are digging right now), and making sure the care and feeding of our networks doesn't need to stop for whatever passes for our real lives.

    There's nothing really novel in this observation I admit, the always-on social network is old news at this point. 

    But what is changing, at least a little, at least by implication from what you'll see on your LinkedIn feed late on a Sunday night, is the subtle expectation that if you really want to get ahead, or at least stay even with the pack, (the pack that even if they are your 'friends' on Facebook all will be quite happy to see you fail), is that you too better be grinding away on Sunday night yourself. 

    Your mortal enemies are out there at 10:31PM, making connections with people you're dying to meet.

    They're out there sending little private messages thanking each other for the connection and arranging phone calls, or worse, meetings over coffee or a beer.

    They're beating you at 10:35 on Sunday night, and what's worse is all you really want to do is turn on Bravo, have an ice cream and shut down your mind for a while.

    The game hasn't really changed. It just never seems to take a break, and the score keeps flashing in front of you as the LinkedIn connection updates scroll by.

    Tuesday
    Jul102012

    Unscathed, and still thinking you did the right thing

    Of the many seemingly endless debates that rage in the workplace/human resources/careers blogosphere, ('How can HR become 'strategic'?, 'Do I need a cover letter?', 'My boss/colleague/HR lady is a jerk, what should I do?), one of my favorites is the one centered around the 'Following your passion at work', discussion.

    The 'passion' dialog seems to be split fairly evenly, perhaps the 'You should stop what you are doing and follow your passion' crowd might have the upper hand, (slightly), but that could be because they seem to shout about it the loudest, and it just seems like something we should pursue, or at least aspire to. But often, even the most well-reasoned and reasonable arguments for chasing your passion usually fall a bit flat for me. If I tried to apply the most common passion arguments, even taken loosely, I'd either be trying to catch on with an (unaffiliated) minor league baseball team as a soft-tossing lefty reliever, or hauling a BBQ smoker behind the pickup while working the county fair circuit selling sandwiches. Neither option really seems like a wise choice at this stage.

    Probably the most even-keeled recent take on the subject was from blogger and owner of the NBA Dallas Mavericks Mark Cuban, with the piece titled, 'Don't Follow Your Passion, Follow Your Effort', that recommends pursuing that which you most often find yourself pursuing, if that makes sense. It actually is a really good piece, tempered only with the knowledge that through hard work, good fortune, and impeccable timing, Cuban himself has countless options that he is free to chase, including things others might term 'passions.'

    But past the passion/effort/I just need to keep the mortgage paid and kids fed discussion, which like the other endless workplace debates eventually, maybe already, get extremely tedious, I wanted to offer up one slightly different, and I think completely realistic, honest, and refreshing take on the matter, pulled from a profile of comic Marc Maron on the Vulture blog. Maron, who you'd classify as a working comic, not a household name, but beginning to become more well-known and recognized or a popular series of podcasts that have featured many comedy superstars, offered this telling observation about how he sees his work, success, and in a way seems to reconcile the 'passion' argument really neatly.

    “Look,” Maron says before going onstage, “I just want to get out of here unscathed. I just want to leave here still thinking that I did the right thing with my life. That’s my only goal, to have a check that doesn’t bounce and still believe I’m on the right path.”

    Nice. Unscathed, with a check that doesn't bounce, and at least a small feeling that you have made (mostly) the right choices and are generally heading in the right direction.

    Maybe not passion, but definitely sensible. Definitely reachable. And a question that can be easily asked and answered by most of us each day.

    Did I get out of here unscathed? Did the check clear? Am I heading in the right direction?

    What say you? 

    Tuesday
    Jun192012

    Notes From the Road #7 - On Chatty Cab Drivers

    Quick dispatch from sunny Las Vegas where I am attending and presenting at the Oracle HR User's Group, (OHUG), annual conference.

    On the cab ride in from the airport yesterday  I was either lucky or unfortunate, (depending on your point of view), to have a classic chatty cab driver. The kind of guy not only interested in sharing a few choice nuggets about his city, fun things that might be happening in town, the most recent and noteworthy local news items, and whatever else is on his mind. The chatty cab driver scenario usually ends badly, particularly if you've been traveling all day and just are not in the mood for small talk.

    Yesterday my cab driver, a man of about 55 or so years old I'd guess, somehow, (I am really not sure what set him off, I only said something incredibly mundane and boring like, 'Wow, kind of windy today'), got set off on a little monologue about the value of hard work, the need for more people to suck it up and just quit complaining, and simply find something, anything valuable and positive to do with their time, and just do it and shut the hell up.

    I believe his exact, (or near enough), quote on the topic was something like -  

    People need to drop the ideology that you have to get your dream job. There's no such thing. And even when you think you have it, in 2 years you'll just want to chase some other dream. Look at me, you think I dreamed about driving a cab in the desert? You do what you have to do.

    It was an interesting and realistic take and whether or not you agree with the folks (mostly life coaches, I think), that proscribe chasing your dreams or doing the work that you are passionate about, every time you talk to a real working person about their careers and their choices it always provides some great perspective. 

    You think I dreamed about driving a cab in the desert?

    No, I don't think you probably did. Probably hardly anyone does. But as you said, Mr. I-did-not-catch-your-name Cab Driver, and as you rightly conclude, sometimes, maybe more than you hoped for, you do what you have to do.

    And honestly, lots and lots of people doing what they have to do make life a heck of a lot easier for those of us who feel like chasing (often elusive) dreams. So thanks for the ride and the conversation.

    Back to Vegas. I have the Heat minus 3.5 tonight.

    And Matt 'akaBruno' Stollak likes Michigan State to win the Big 10 this Fall.