Earlier this year I blogged about and Trish McFarlane and I did an Episode of the HR Happy Hour Show loosely based on the annual Internet Trends Report by famous analyst Mary Meeker. In the most recent report, a fair bit of time was given towards the increase in capability and use of 'voice interfaces', e.g. tools like Siri, Cortana, and Amazon's Echo device.
Check out the video below from HR Tech provider ZipRecruiter on what an HR/Recruiting use case of the voice interface might look like incorporating Amazon Echo, (and it's 'Alexa' persona), and ZipRecruiter's database of open jobs. The video is really short, take one minute to check it out, then some closing thoughts from me after the clip. (Email and RSS subscribers click through).
Pretty cool, right? I admit it is kind of a simple, almost too simple example of the voice interface, (and I grant that this may even be 'real' functionality, just kind of an example), but I still was intrigued by the possibilities and potential of voice interaction with smart applications like Alexa to facilitate finding information and effecting interactions.
You could pretty easily imagine this video continuing with Alexa alerting the job applicant that her application is being considered, and suggesting a few times for an interview with the recruiter or hiring manager. Or maybe even the pre-screening type questions could just be 'asked' by Alexa right after the application is received, and the applicant can just have the conversation with Alexa rather than a HR phone screener.
At any rate, I thought the video and the application was very cool, I am not aware of any other HR tech provider working on something like this, so cheers to ZipRecruiter for thinking about the future and how technology will change the way we interact with talent and talent technologies.