First day of school

Today, September 4, is the first day of school where I live in Western New York. 

The first day of school is almost like a second chance at a New Year, the unofficial start of a four month sprint to the end of the calendar year, at which point many if not most of us will take stock of the last 12 months, organizing events into little mental win and loss columns, and just as likely set a course for the next 12 months, usually in hopes that whatever disappointments the just concluded year revealed, that the new start the turning of the calendar page provides can help to wipe away regret and point the way towards something better. In a way, the first day of school is a built-in status check or reference point on how the year has progressed.Generic image of school buses

For me, as I think about where things sit as the bus pulls away, I am one of the really lucky ones I'd say.

I am doubly fortunate to have both a really interesting and challenging job and to have the the flexibility I usually have in my schedule that I was able to seem my new middle school son off to this morning, as well as be able to see him when he returns home this afternoon.

Lucky for sure.

Recently, a friend, an executive in her organization told me about the first day of school preparations where she lives, a part of the country where school started a few weeks back. The day before the big day, as she left the office, she casually mentioned to one of her team members something like, 'Goodnight Mary Sue, I'll see you tomorrow around 10 or so?'

Mary Sue was a little taken aback, and asked, 'What do mean, I plan to be in at 8:00?', (her 'normal' start time). 

And my friend said, 'Well I will be in at around 10, tomorrow is the first day of school in my town, and I definitely don't want to miss getting the kids off in the morning. I would think you would want to do the same, so take care of them, and then come in after that.'

Mary Sue was momentarily speechless, and then finally replied, 'Thank you, thank you very much, that really means a lot to me, and no boss has ever thought to offer to let me be with the kids on the first day of school. I will be in just as soon as the bus leaves.'

We study and ponder and measure and opine about engagement, motivation, performance, blah blah blah. Honestly, it's all getting kind of boring. Managers and leaders, (and certainly employees), simply remembering that the organization is composed of actual living, breathing, feeling, and caring people, and occasionally acting upon that realization is probably in the long run more important to the success of organizations and our ability to feel like we are doing the right thing with our lives.

I do believe I am a lucky guy. I'd guess I would call Mary Sue lucky as well.

Happy First Day of School!

Thirteen versions of the same thing

Neat piece on a photography blog called Canonblogger a few days back titled 'Can You Shoot Thirteen Views?' which challenged readers, I'm assuming them all to be fairly serious photography enthusiasts, to pick an object or scene, anything really, and shoot thirteen different photos of the object, adjusting and changing lighting, exposure, etc. to create a collection of similar but slightly different images of said object.Source - Canonblogger

The point of the exercise? That the simple process of creating 13 versions of the original image, or new takes on the existing idea for the image, is likely to produce something much more interesting and valuable than what existed at the starting point.

From the Canonblogger piece:

Go get your camera and pick some random object in your room, office, or wherever you happen to be. Now what?

Take 13 pictures of that object. Make each one different! Change the angle, change the light, change the object itself. It doesn't matter what you do, just do 13 different things. I can guarantee you that at least one of those photos will be something new, unique and even compelling.

Kind of a neat and really simple exercise, particularly given the near-zero cost of digital imaging today, (each additional picture on the camera's memory card costs essentially nothing), and considering the amazingly accessible and powerful tools and apps like Instagram that are available to photographers of all skill levels.  Creating 5 or 10 or even 20 'versions' of an image has never been more possible and approachable.

Why bother? Well as the post suggests, the more images one takes of an object, the numbers do increase the likelihood of creating something new and compelling, that much seems obvious. But for me, there also might be a lesson about our perceived capability to experiment, speculate, and explore in other areas beyond simple digital photography.

Most everything we do, projects, processes, even technology development, seems to start from a fixed place - a given set of assumptions, circumstances, work that has gone on before we get our hands on whatever mess opportunity we are inheriting. That starting point, maybe 'Image 1' in the 13 images example above, often determines a large part of the eventual outcome of the endeavor, sort of the old 'Where you end up depends on where you start' gimmick.

If you buy-in to that theory, or at least suspect it might have some truth to it, then taking perhaps just a bit of extra time at the start, to challenge assumptions, to examine more closely the status quo, to really honestly assess whether constraints are real or just imagined might prove valuable and open up a wider range of possibilities, and eventual outcomes as well.

The 'Take 13 images' example reminds us, even simple things like objects often can tell much different stories when viewed just a little bit differently. If that is true for static objects, it is no doubt true for the more complex ideas and relationships and technologies that you might be working today with as well.

Have a Great Weekend!

I'm not really properly motivated

Most readers who are parents would likely agree with me when I say that of all the challenges we face in various parts of our lives, that convincing a stubborn kid to do something, (or more likely, to continue to do something so as it becomes a habit), is probably right up these on the frustrating and maddening scale.

When the kids are really young, say less than 5, logic and reasoning are (mostly) useless as negotiating tactics, and once they get a little bit older they develop a pesky ability to apply their own forms of logic and let's say unique world views to bat back most of your well-reasoned and completely reasonable demands. Never mind that as parents we almost always give up really fast trying to actually see the problem from the kid's perspective, after all, it is the one time in our lives when we have (pretty much) absolute power in the negotiation. And breaking out 'Because I said so' or 'Because I am the parent and you are the kid' might both be fully valid, accurate, and successful ways to put an end to any discussion around behavior modification, they also feel kind of hollow and depressing to have to rely upon, at least too frequently.  Dilbert.com

Whether it's a reluctant kid who can't see the inherent wisdom in simply doing whatever it is you want him/her to do, or a pesky colleague, manager, or subordinate at work that for some reason is having trouble seeing the brilliance (or at least the logic) in whatever fool idea you are pushing, it seems to me it is getting more important all the time to appreciate the absolute value of being able to have your ideas, if not adopted wholly, at least understood and maybe, maybe even supported by collections of folks that have their own ideas about how things should go. Like the kid who does not seem enthused about mundane activities like 'room cleaning', the truth is most folks won't naturally or willingly see the value to them of listening to you, making the 'I'm the boss/parent/teacher/coach' your all-too-frequently uses fall back position, and discussion-ender.

I know all contentious debates do need to come to an end for any progress to be made. The kid's room has to be cleaned, homework has to get done, the TPS reports have to go out, and on and on and on.

But how the debate ends I think is important, and how the accumulation of these endings over time begin to impact the ability of any type of leader, be it a parent, manager, or coach, to get people around them working towards mutually beneficial ends matters.

As a parent, if you keep pulling the 'Because I'm the Dad' line, it is probably a sign of some other kind of problem, perhaps a little bit of a lack of seeing their point of view. As my 11 year old explained to me recently, 'It's not that I don't want to, it's just that I'm not really properly motivated'.

Sure, I could have trotted out the 'Tough luck kid, I am the Dad', (I actually think I did), but there certainly was the feeling that I should not have had to go there. That the kid should have intuitively understood the wisdom/logic/importance of whatever it was I wanted him to do. And the fact that he did not, well, that was completely and totally his problem or failing, not mine.

That's how it works when you are the boss, right?

Could a robot do your job?

I've run about a gazillion posts on this site over the last few years about the increasing encroachment of automated technologies and the continual forward progression of smarter and smarter robots that are relentlessly replacing human workers in all manner of capacities and in more and varied industries.

Robots and robotic technology and their growing presence in the workplace are no longer new or even novel subjects. But still, even when I know I have read hundreds of these kinds of pieces, and written more than my share of similar, every month or so a new and detailed examination of the new era of robotics at work gives me pause, and smacks me across the mug as a kind of reminder that while we like to talk about some vague concept called 'The future of work' as some kind of nirvana of social, mobile, and virtual collection of random and fantastic collaborations, that really this 'future' has just as much a chance to look grim, dystopic, and (mostly) lacking in actual people.

Do yourself a favor and take some time to read 'Skilled Work, Without the Worker' from the New York Times. The longish piece written by John Markoff does a thorough job presenting examples of the ever-growing application of robot technology in the workplace, particularly in areas and in functions where robots had previously feared to tread, like in distribution centers and even in sportswriting.

If you don't have the time or are not as inclined as I to read yet another 'robots are taking our jobs' piece I will save you some time with three paragraphs that will give you the flavor of the article, and hopefully make you stop for a moment or two to think about your role, your company, and the real 'future of work' our children will inherit"

Take the cavernous solar-panel factory run by Flextronics in Milpitas, south of San Francisco. A large banner proudly proclaims “Bringing Jobs & Manufacturing Back to California!” (Right now China makes a large share of the solar panels used in this country and is automating its own industry.)

Yet in the state-of-the-art plant, where the assembly line runs 24 hours a day, seven days a week, there are robots everywhere and few human workers. All of the heavy lifting and almost all of the precise work is done by robots that string together solar cells and seal them under glass. The human workers do things like trimming excess material, threading wires and screwing a handful of fasteners into a simple frame for each panel.

Such advances in manufacturing are also beginning to transform other sectors that employ millions of workers around the world. One is distribution, where robots that zoom at the speed of the world’s fastest sprinters can store, retrieve and pack goods for shipment far more efficiently than people. Robots could soon replace workers at companies like C & S Wholesale Grocers, the nation’s largest grocery distributor, which has already deployed robot technology.

Sure, you can read pieces like this, or read posts like many of the ones I have done over the years about this topic and think - 'That's interesting, but I don't have to worry about that. I'm a knowledge worker,  I'm a leader. No robot can do my job.'

Maybe so. Maybe no one robot can do your entire job as it is constituted today. But probably some element of any job could be fully automated, and who is to say that a more flexible approach to both role definition coupled with we know will be the continuous improvement and advancement of robot technology would change the way your organization looks at all kinds of jobs, including the ones held by smarty-pants knowledge workers like you.

So if the question is really 'Could a robot do your job?', it is increasingly looking like there are only two possible answers. 'Yes' and 'Not yet.'

Vacation Rewind: Some applicants ARE awesome and can do lots of pull-ups

Note: I am on vacation and while away this week I will be re-running a few old posts that for whatever reason I think deserve a second chance. Hope everyone has a great week!

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(originally posted in February 2012)

Recently another 'clueless applicant' tale bounced around the interwebs, this one centered around what was described by Business Insider and Forbes as 'The Worst Cover Letter in the World', so bad that the applicant was 'laughed at by everybody on Wall Street.'

Give me 35

If you missed the story, and don't want to click through to the linked pieces above, here is a quick summary:

An unnamed student at New York University, applying for what was described as a summer analyst position with JP Morgan, included a cover letter that was a bit over the top, a bit long, had a couple of really kind of stupid mistakes, but mostly seemed, (at least to me), to be coming from a hard-working, positive, ambitious, and eager individual that is determined to get his career started.

You can read the full, (with personal identifiable details redacted), cover letter here, and I am sure you'll be as equally amused as Forbes, BI, and most of Wall St. was with the applicant's references to his bench press progress, 'double my bodyweight', and ability to pick up computer programming languages quickly, 'I learned a year's worth of Java in 27 days on my own.'

And if you do read the full cover letter, and the corresponding article ripping the kid for mistakes, bragging, length, and overall lack of polish and professionalism in communication, you'll probably agree with the conclusions and comments in the Forbes and BI pieces.

Ha-Ha-Ha. What a joke, what a doofus. What in the heck are they teaching kids at NYU anyway. Let's all have a good laugh at this kid who clearly doesn't get it that no one cares about how much he can bench press or how many pull-ups he can do.

Here's what I think. If I were looking to fill spots for one of these summer analyst programs, I'd bring the kid in for an interview. I know the cover letter was not technically perfect. And yes, the kid probably needs a refresher course in some basic rules and mores here. But that doesnt' take away from some important considerations as well.

Assuming the kid's grades and program of study checked out, (easy to verify), I would look at the bragging and the posturing in the letter as an indication of a kid that has drive, that had goals and met them, and is probably the kind of kid that has had to work hard to get as far as he has.

Bench pressing double your body weight is hard. No, make that really freakin' hard. I have known maybe 3 guys in my whole life who could make that claim. And 35 pull-ups? Good luck passing ten. So maybe I am overvaluing the level of effort, sacrifice, and commitment it takes to make those claims, but to me, they show some character. And that I think would make me want to meet the kid.

On a broader level, I sort of get really angry and frustrated when I read these kinds of pieces, and read the smug know-it-all comments and insults lobbed towards job seekers who in an attempt to make their credentials stand out from the pack, fail to execute in just exactly the way we 'professionals' want them to. I am not defending spelling errors, shaky grammar, and sloppiness, but I am standing up for making a claim as to why you're awesome and why you deserve consideration.

So yes, if it were me, I'd bring the kid in to interview. And I'd probably ask for some workout tips.