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    Entries in career (177)

    Wednesday
    May072014

    CHART OF THE DAY: Is College Still a Good Investment?

    There are and will continue to be just enough incredibly successful people who did not either attend college at all or did not earn a degree to raise at least some doubt in many parents and students minds regarding the 'Is it still worth it to attend college?' question.

    While there is no disputing the achievements of people like Steve Jobs, Bill Gates, maybe the guy who owns your local chain of car dealerships, who did not actually complete college, it seems these examples are more likely outliers, and that for most people/students, heading down (and completing) the path towards a college degree remains for the most part a sound personal economic strategy.

    Here's the chart. from the Federal Reserve of San Francisco, that I want to call your attention to that (Jobs and Gates aside), makes the 'college' case pretty strongly. It shows the earnings premium for college grads, and people with some college over people with just high school degrees.

    So the data is pretty clear, college has been and remains a pretty sound investment for most. 

    The research summary reads as follows:

    Earning a four-year college degree remains a worthwhile investment for the average student. Data from U.S. workers show that the benefits of college in terms of higher earnings far outweigh the costs of a degree, measured as tuition plus wages lost while attending school. The average college graduate paying annual tuition of about $20,000 can recoup the costs of schooling by age 40. After that, the difference between earnings continues such that the average college graduate earns over $800,000 more than the average high school graduate by retirement age.

    There are a couple of caveats here - one is that the researchers used about $20,000 as an estimate for annual costs of college - as most parents know this could be really, really low especially for private or 'prestige' schools. And the data is not terribly recent, tapping out in about 2011 or so, not taking into account the latest wave of teenage App Store millionaires.

    Sure college still probably isn't for everyone. But if you are a student or you are the parent of a student getting ready to face this decision you'd be wise to keep this research in mind. 

    Have a great day!

    Tuesday
    Apr292014

    Job Titles of the Future #10 - Robot Counselor

    There is a very cool and interesting list of some potential 'Job Titles of the Future' over at The Canadian Scholarship Trust site that you should definitely take a few minutes and check out. They took a time horizon looking out to 2030, (which seems like a really long time from now but is only about 15 years), and came up with some fascinating titles like Nostalgist, Rewilder, and Garbage Designer among others.

    But the one (naturally), that caught my eye and I wanted to highlight here was Robot Counselor. What, exactly, is a Robot Counselor? Will flash forward to 2030 - a time when robots are in more and more homes, performing assorted domestic tasks, including helping to care for elderly, sick, or even acting as children's caregivers.

    By the year 2030, having a full-time robot domestic assistant will be pretty common, and it will be important for people and families to choose the 'right' robot for their needs and personalities. That is where the Robot Counselor comes in. The Robot Counselor will firstly be a knowledgable resource and purchase advisor to help families pick the right robot. The counselor will observe how family dynamics and relationships work to help identify their needs and lifestyle so that they can make the best decision about the type of robot would suit their specific needs. Finally, if the robot isn’t fitting in in the home, or if family conflicts arise due to the new house robot, the robot counselor can then recommend alternate options and provide ongoing service and support to the family.

    What skills or backgrounds would the Robot Counselor need?

    Certainly a deep understanding of currently available and future trends in robot technology, particularly robots being designed for and deployed in domestic settings. The Robot Counselor will also need some psychology and sociology knowledge to better assess and interpret the signs and signals from a family's relationships with each other (and their robots). Finally, the Robot Counselor will have to be able to think quickly, make recommendations about technology, and be comfortable serving as a kind of trusted family advisor.

    It kind of sounds like a cool job, and as such, Robot Counselor officially joins the list of SFB-approved Job Titles of the Future.

    Wednesday
    Apr232014

    It's tough to succeed a legend

    From the sports world yet another enduring and timeless lesson in talent and career management. Here is the headline - Manchester United sacks manager David Moyes

    Some backstory.  

    Manchester United is one of the most well-known and successful soccer clubs in the world. They are the defending champions of the English Premier League, (arguably the best league in the world), and regularly compete at the highest levels of European club soccer in the Champions League. At the end of last season, Manchester United's longtime and legendary manager Sir Alex Ferguson stepped down, capping a stellar managerial career with his 13th Premier League title in 26 seasons at the helm.Farewell Mr. Moyes

    Ferguson was (and will probably will always be, given the nature of English soccer), by far the most successful club manager of the Premier league era. For USA readers who might not be familiar, think of Ferguson as some kind of combination of John Wooden, Vince Lombardi, Phil Jackson, and Red Auerbach. Except even more successful and globally famous.

    The kind of legend with the track record of exemplary performance that is tough, if not impossible to replace. No matter who stepped in for Ferguson, even Ferguson's hand-picked successor Moyes, it was going to be an almost impossibly difficult pair of shoes to fill.

    When someone has been so astronomically successful, over such a long period of time, and achieved legendary status in the organization and industry, then no matter how prepared and talented the successor is, it is going to be almost impossible for them to match (or even approach) the standards that have been established before them.

    Succeeding a legend, in sports or in any business really, is such a risky, dicey proposition that it makes sense for super talented people to avoid it at almost any cost, tempting and enticing as it may seem.

    Again, taking it back to the sports angle: Can you name the coaches that succeeded John Wooden, Vince Lombardi, Phil Jackson, or Red Auerbach?

    The answer is, 'Of course not.' No one remembers them because the combination of almost impossibly hard to match performance standards and the huge shadow that their legendary predecessors cast proved to be a combination even previously successful and competent performers, (like David Moyes), could not overcome.

    Trust me, you DO NOT want to try and succeed a legend.

    You want to be the person that succeeds the person who succeeds the legend, just after they fail.

    Postscript: This isn't just a sports phenomenon. Ask Tim Cook how things are going at Apple these days.

    Monday
    Mar242014

    Even 'great' places to work never forget who is in charge, (Hint: It's not you)

    By now you've probably heard something about the several year Department of Justice investigation, corresponding civil class action lawsuit, and various reporting surrounding an almost decade-long series of unfair and anti-competitive labor practices alleged to have occurred among Apple, Google, Intel, Adobe, Intuit, and Pixar.

    To make a (very) long story short, the DOJ, and the claimants, (a group of people that worked for these companies from around 2005 - 2010), hold that these tech industry titans, with their C-level executives full backing, support, and as many, many emails reveal, the knowledge that what they were doing was likely illegal, colluded via a series of 'non-call' agreements to artificially reduce many currently employed staff the ability to seek opportunities at the other firms in the cartel.

    The bare bones of the cartel's structure was pretty simple - Company 'A', say Google, agreed not to cold-call employees from Company 'B', say Apple. Apple, supported from the late Steve Jobs on down, agreed to similar recruiting restrictions in kind. So for many employees at either of the two firms, their ability to fully and freely 'test the market' was constrained by one. If these 'non-call' agreements remained as limited in scope as in the example above, it might not have blown up in the fashion, (DoJ involvement), that is has. But these tech leaders didn't stop at these one-off kinds of reciprocal agreements that we all know are more common than we like to admit.

    No, as the original reporting (and legal documents back up) revealed, what seems to have started with Google getting on Steve Jobs' bad side, then extended to involve a series of other, mostly Silicon Valley tech companies, and as a weekend piece on Pando Daily reports, extended even wider than that - allegedly including companies and employees from dozens of companies all over the world.

    From the Pando Daily piece:

    Confidential internal Google and Apple memos, buried within piles of court dockets and reviewed by PandoDaily, clearly show that what began as a secret cartel agreement between Apple’s Steve Jobs and Google’s Eric Schmidt to illegally fix the labor market for hi-tech workers, expanded within a few years to include companies ranging from Dell, IBM, eBay and Microsoft, to Comcast, Clear Channel, Dreamworks, and London-based public relations behemoth WPP. All told, the combined workforces of the companies involved totals well over a million employees.

    Although the Department ultimately decided to focus its attention on just Adobe, Apple, Google, Intel, Intuit, Lucasfilm and Pixar, the emails and memos clearly name dozens more companies which, at least as far as Google and Apple executives were concerned, formed part of their wage-fixing cartel.

    A closer examination of the paper trail that set up and helped to define and enforce these agreements paints an incredibly unflattering picture of the actions and motivations of the executives involved, particularly revered business leaders and tech rock stars such as Jobs, Google's Eric Schmidt, and the then CEO of Ebay, Meg Whitman. A look at the documents reveals company recruiters being fired on the spot for violating these (likely illegal) deals.

    Back when these probably illegal 'non-call' agreements started, Google was on a expansion tear - snapping up talent from wherever it could, driving salary requirements up across the valley in the process. The other companies, naturally, did not like this, and rather than try to compete with Google on a level playing field, at least in the case of Apple, took to issuing threats of 'war', if the talent poaching continued. Google, probably sensing that the compensation acceleration that they themselves were driving must have figured it made more sense to try and play nice in the Valley, appease some of the other powerful industry companies, and maybe use that artificial constraint to keep some more of their own employees from jumping ship to a competitor for more money.

    You really should take the time to read the Pando Daily reporting on this case here and here, it helps to paint a different picture of what we normally get from those typical darlings of modern, progressive talent management.

    Even these companies, many of them regular winners of various 'Great Places to Work' lists never forget that at some point if employee compensation, (and relative power), shifts too far towards the side of the talent and away from management that they have a problem. Remember that when you read another fawning piece about how miraculous their talent management seem to be.

    They might have been, and still might be, 'Great Places to Work' but they didn't get that way by playing nice all the time. And at least some of the time, it seems, they got that way by illegally colluding to reduce the market for the very talent that makes them such a great place to work.

    Final thought, it might be easy to laugh this off as a first-world problem. Highly paid workers at these kinds of firms are doing just fine, so what that there were a few 'non-call' agreements going on. They are all making six-figure salaries so what is the harm?

    I will give you two reasons:

    1. For many tech workers, their careers are turning out to be not that much different that pro athletes - the length of time when their skills are in demand (and their compensation can be the highest), can be extremely short. Just do a search for 'technology ageism' some time. Tech workers have to maximize earnings over a shorter time horizon than the rest of us. Keeping wages artificially lower for them hurts just as much as the rookie scale hurts talented pro football players.

    2. If relatively well off, educated, talented, smart, and powerful employees like the ones at the firms that were in this cartel can be taken advantage of and have their wages depressed in this manner, then what does that say for the millions of workers that are not so powerful and advantaged? With union membership and influence at an all-time low, one of the few things that can at least try to protect workers is the free market for their services. If high-tech companies like Apple and Google can change that dynamic at the high-end, what would stop a few firms where you live getting together to do the same on the middle and low end for jobs in retail, service, or in back offices? That does not sound any crazier an idea to me than Steve Jobs and Eric Schmidt emailing each other angry messages about cold-calling.

    I'm going to stop here, (bless you if you have made it this far), and just say that no matter what accolades that any company receives, we'd all be wise to remember that their are always two kinds of people - people that work in the factory, and people that own the factory.

    Have a great week!

    Monday
    Mar172014

    The new rites of passage

    Dads and sons have always had some kind of rite of passage, when the son proved that he was ready to be more of an equal, more of a grown-up. The old rites of passage for little boys used to be mostly physical, i.e. the son would finally defeat the Dad in one-on-one basketball or in an arm wrestling contest. Now it seems more and more that these rites of passage, or at least these more casual acknowledgements of a son or daughter moving up closer towards adulthood involve technology. Now these rites are likely to have as much to do with a parent, (like me, for example), breaking down and having to ask my son to explain how to adjust and align the apps on my new iPhone.

    And it doesn't stop with the iPhone - I have asked my middle schooler to help me with sound editing the podcast and music files on the HR Happy Hour Show, to use photoshop to fix some images I needed for a presentation, and even as my 'one-kid-focus-group' in my totally unscientific attempts to think about where technology might be heading and what kinds of tools and interfaces the next generation of workers might prefer. These, at least to me, are pretty serious, and kind of important things.

    But when I look back, just one generation, I can't imagine a time when my dad would have asked a 13-year-old me to explain anything important or help him with anything that really mattered in his professional life. 

    I helped by cutting the grass, shoveling snow, and performing various and sundry menial labor kinds of tasks that certainly helped my Dad out, but were not really meaningful or important in the larger sense. Sure, you can go on about teaching kids the value of hard work, of the value of dignity in that kind of work, and I get that. But it's just that I for one never have looked longingly back at my childhood and thought, 'Man it was great training for life, all that grass cutting and weed pulling I did back then.'

    I thought about this last week when the area where I live was hit with about one foot of wind-driven snow.

    Snow drifts the next morning were up to 3 or 4 feet in places, (including much of my driveway), and I had to spend a few hours digging out. My son was out of town on a school trip (Convenient!), so was not available to enlist in forced labor be taught the lessons and values of hard work.

    The entire time I was working on clearing the driveway I noticed exactly zero other kids out and about in what is normally a busy neighborhood. No kids shoveling their own driveways or walks, no kids or teenagers working the neighborhood with their shovels trying to earn a few dollars by helping residents dig out, no kids even outside playing in the fresh foot of snow.

    Back in the day an enterprising kid or teenager could have and would have tried to earn $50 or even $100 if he/she busted it all day with a shovel. But those days are long gone, I think.

    Today I bet all the enterprising kids and teens decided to stay inside on that snowy day - making their videos, learning to code, building apps, working on the next generation of amazing stuff that we will have to ask their help with in learning how to use one day.

    Have a great week!