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Entries in SMB (94)

Thursday
Jan012015

REPRISE: Whose Labor Market is it Anyway?

Note: The blog is taking some well-deserved rest for the Holidays (that is code for I am pretty much out of decent ideas, and I doubt most folks are spending their holidays reading blogs anyway), and will be re-running some of best, or at least most interesting posts from 2014. Maybe you missed these the first time around or maybe you didn't really miss them, but either way they are presented for your consideration. Thanks to everyone who stopped by in 2014!

The below post first ran back in July as a part of the CHART OF THE DAY series and was a great example (in convenient chart form) on a subject I hit quite a few times in 2014 - the tightening labor market and its impacts and talent and work. Long story short: In 2014 the candidates strengthened their control of the market and HR/Talent pros can't ignore that fact any longer.

Happy 2015.

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Whose Labor Market is it Anyway?

There is a simple answer to that question, really. 

The candidates run the current labor market, at least for large, (and growing) swath of managerial, professional, and technical roles. 

Check out this week's Chart of the Day, a look at how recruiters see the labor market - candidate driven or employer driven,  courtesy of the MRI Network's latest recruiter sentiment study, (as always, some pithy commentary from me after the chart)

Wow - pretty simple and clear to see how at least this group of surveyed MRI Network recruiters have seen the labor market shift pretty dramatically in just two and a half years.

From late 2011, when the sentiment was that that the power and leverage in recruiting was about an even split between candidate and employer, to one where now these recruiters see about a 4x advantage for the candidates, this shift will have some pretty profound implications for many HR/talent pros.

Quite simply, offers to candidates with desirable, in-demand skill sets are going to have to get sweeter, and they are going to have to happen faster. Digging in to the MRI data you see that the primary reason candidates can't be closed is that they have accepted a different job offer. Sure, there are plenty of factors at play here, but the lesson is that just like in the market for desirable real estate in New York or San Francisco, the market for top candidates is likely to be super-competitive, with candidates holding signifcant leverage and multiple offers.

One more nugget from the data - candidates accepting counter-offers to remain with their current employer are rising. Whether or not it makes sense to even make counter-offers is definitely subject to debate, but the fact that if you don't at least consider the practice for your in-demand talent, you are likely going to find yourself having to replace at least some of that talent sooner than you might have liked. 

Looking back over this data, and the last few Charts of the Day I have posted and it continues to become more clear - job openings are up, employees are more willing to jump for a better opportunity, the competition for candidates is getting more fierce, and the strategy and tactics you were using as recently as 2011 probably are not going to work in labor markets where the best candidates have all the power.

Have fun and be careful out there.

Wednesday
Dec312014

REPRISE: How far would you commute each day for your dream job?

Note: The blog is taking some well-deserved rest for the next few days (that is code for I am pretty much out of decent ideas, and I doubt most folks are spending their holidays reading blogs anyway), and will be re-running some of best, or at least most interesting posts from 2014. Maybe you missed these the first time around or maybe you didn't really miss them, but either way they are presented for your consideration. Thanks to everyone who stopped by in 2014!

The below post first ran back in June and was a good example of a non-robot, non-technology, and non-sports type post that for some reason seemed to resonate a little bit. It hit on a normal issue for careers and workplaces - commuting, and the challenges that really long commutes to work can present. The example in the post is pretty extreme, but I think it helps us think about the kinds of 'life' tradeoffs we are willing to make for 'work'.

 Happy New Year's Eve!

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How far would you commute each day for your dream job? 

How far would you be willing to commute, (to keep it simple let's assume we are talking about commuting via driving your personal car), in order to work at your dream company/job?

I have to admit it is not a question I have personally thought about very much these last few years as my 'commute', if you could call it that, has typically been taking a short flight of stairs to my lower-level office/lair/Fortress of Solitude.  But lots of folks, heck still the large majority I think, are making the pretty much daily grind to an office, store, warehouse or whatnot. Despite how much we like to talk about the nature and practice of work and workplaces changing, for most of us 'work' remains a place we physically go to just about every day.

So how far of a drive is too far?

I only thought about the question this week after reading a post on the LinkedIn blog titled, Inside Story: LinkedIn’s VP of Mobile on Driving in the Snow, Houzz and Anticipatory Computing. I clicked through to the piece because of the 'Anticipatory Computing' phrase, that just sounded really interesting and cool, but as it turns out the more interesting nugget from the post was about how this VP from LinkedIn (Joff Redfern) had a ridiculous commute his first four years with the company.

How ridiculous? Check this Q and A from the piece:

Q: What’s not on your LinkedIn Profile?

A: During my first four years at LinkedIn, I had one of the longest commutes. I lived in Lake Tahoe, California, but worked out of headquarters in Mountain View, California. It’s about 250 miles each way, so I put over 110,000 miles on my car. That’s the equivalent of driving around the world more than four times. It gave me lots of time to think and one of the benefits is that I’m pretty awesome at driving in the snow. 

Did I read that correctly? 250 miles each way to get to the office? Even taking into account the fact that there was probably no way Mr. Redfern was making a 500 mile round trip every single work day, even still, just a couple of times a week that kind of a grind will be almost impossible to sustain.

How someone could manage a commute that crazy, and not go insane is kind of an interesting question I think, and you could substitute '500 mile commute' with, 'Has to work 18-hour days for a year in order to ship our first product'. I think there are at least three key elements you'd have to have in place in order to make it work:

1. The work itself has to be an ideal (for you) combination of challenge/excitement/opportunity/reward that will set you up perfectly for the next 10-15 years of your career such that you simply have to bite the bullet and devote yourself to that work for a year or two (or four).

2. You either have to have just about zero responsibilities outside of work (no spouse/significant other/kids/dog etc.) that might either literally starve (in the case of a dog) or be starved for attention (every other person in your life), since you are working all of the time. Or, you have someone in your life who has decided that they will take care of everything outside of work for you while you are working all of the time. I suspect it would be really tough for anyone to pull off a regular 500 mile commute if they had a spouse, a couple of kids maybe, at home that they actually wanted to see awake once in a while.

3.  You have to be (reasonably) healthy before taking on such a grind. The combination of working crazy long hours and a long commute will start to break you down physically (and likely mentally too). You will eventually start eating poorly, not getting enough exercise, definitely not enough sleep and that combination starts to take a toll. If you are not set up to reasonably handle that kind of physical punishment you are more likely to end up in an ER somewhere than accepting a fat bonus check or a bunch of stock options for your hard work. Everyone can handle a long day or two or maybe five, but keep stacking them up, week after week and month after month? Good luck with that.

So how far are you willing to commute for your dream job?

Tuesday
Dec302014

REPRISE: On Nobel Prizes and Email Responsiveness

Note: The blog is taking some well-deserved rest for the next few days (that is code for I am pretty much out of decent ideas, and I doubt most folks are spending their holidays reading blogs anyway), and will be re-running some of best, or at least most interesting posts from 2014. Maybe you missed these the first time around or maybe you didn't really miss them, but either way they are presented for your consideration. Thanks to everyone who stopped by in 2014!

The below post first ran back in April and hit on a subject I was kind of obsessed with in 2014 - Email. For many, and often myself, email is a kind of scourge. It never ever stops. And while it is most assuredly a part of almost all of our jobs it shouldn't be the better part of our jobs, and all too often it feels like it is. So this piece offers a slightly different take on email - namely, if you are good enough at what you do you get to decide how you spend your time, and how responsive you are to emails. 

Happy Tuesday.

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On Nobel Prizes and Email Responsiveness 

I have a 'hate-hate' relationship with email.

No matter how much time I try to spend on email the 'task' is never completed, there is always another message that needs a response, (or the person who sent the message at least thinks it needs a response), and most responses just spawn even more messages, the digital version of the old myth of the Hydra, when cutting off one of the monster's many heads simply resulted in two more appearing in its place.

Plus, I am bad at email. Bad in the sense that I actively try and manage the time I spend reading/sending emails so that I don't reach the end of the day with nothing really to show for it, except an endless, meandering trail of email threads. If sending/responding to email is all you do in a day, then you can never be really happy I don't think - you can never complete anything. Which is the reason, even when I am really, really busy, that I try to blog every weekday. No matter how insipid, irrelevant, and lacking in insight any given post might be, it is always done. And there is some satisfaction in that.

Also, if you are someone reading this post that has been (persistently) trying to get my attention via email lately, you probably are nodding with understanding and also probably cursing me out under your breath. I will get back to you, I promise. I mean it. Really.

It is from this place, that this piece caught my attention the other day. Titled, Richard Feynman Didn't Win a Nobel by Responding Promptly to E-mails, it shares some insight into how a great and successful scientist manages to stay productive and focused. One way, certainly, was by not getting bogged down or distracted by non-essential tasks, (like 90% of emails). Feynman also says 'No' a lot - basically to any request for his time and attention that takes away from his main goals - doing great science.

From the piece:

Feynman got away with this behavior because in research-oriented academia there’s a clear metric for judging merit: important publications. Feynman had a Nobel, so he didn’t have to be accessible.

There’s a lot that’s scary about having success and failure in your professional life reduce down to a small number of unambiguous metrics (this is something that academics share, improbably enough, with professional athletes).

But as Feynman’s example reminds us, there’s also something freeing about the clarity. If your professional value was objectively measured and clear, then you could more confidently sidestep actives that actively degrade your ability to do what you do well (think: constant connectivity, endless meetings, Power Point decks).

That is a really interesting take, I think. Tying most jobs and workplaces inability to measure success unambiguously and objectively with the perceived need to spend time on those activities that 'degrade your ability to do what you do well.'

You spend countless hours doing email and sitting in status meetings because that seems to be what you should be doing, but I bet that often it is because no one knows what it is you really should be doing.

So the lesson from Feynman? Figure out what you do really well, and then focus on that as exclusively as you can. If you get good enough at it, and it is valuable enough to the organization, then you get to decide what other nonsense you can ignore.

Until then, better get back to your email. Me too.

Monday
Dec292014

REPRISE: The Analytics Takeover Won't Always Be Pretty

Note: The blog is taking some well-deserved rest for the next few days (that is code for I am pretty much out of decent ideas, and I doubt most folks are spending their holidays reading blogs anyway), and will be re-running some of best, or at least most interesting posts from 2014. Maybe you missed these the first time around or maybe you didn't really miss them, but either way they are presented for your consideration. Thanks to everyone who stopped by in 2014!

The below post first ran back in March and is a good example of a combination of themes that I love writing about on the blog: NBA basketball and talent management. In this piece I took a look at the trend developing in the modern NBA, where business and tech savvy (and new) team owners are valuing data and analytics skills and experience more than decades of actual basketball experience when making executive hires. As you would expect this change in hiring philosophy will have pretty significant implications for talent, and might just be indicative of bigger talent management challenges. 

Happy Sunday!

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The Analytics Takeover Won't Always Be Pretty

Seems like it has been some time since I dropped a solid 8 Man Rotation contribution here on the blog, so to remedy that, please first take a look at this recent piece on ESPN.com, 'Fears that stats trump hoops acumen', a look at the tensions that are building inside NBA front offices and among team executives.

In case you didn't click over and read the piece, the gist is this: With the increased importance and weight that a new generation of NBA team owners are placing on data-driven decision making and analytical skills, that the traditional people that have been the talent pool for NBA team management and executive roles, (former NBA players), are under threat from a new kind of candidate - ones that have deep math, statistics, and data backgrounds and, importantly, not careers as actual basketball players.

Check this excerpt from the ESPN piece to get a feel for how this change in talent management and sourcing strategies is being interpreted by long time (and anonymously quoted) NBA executives:

Basketball guys who participated in the game through years of rigorous training and practice, decades of observation work through film and field participation work feel under-utilized and under-appreciated and are quite insulted because their PhDs in basketball have been downgraded," the former executive, who chose to remain anonymous, told ESPN NBA Insider Chris Broussard.

One longtime executive, who also chose to remain anonymous, postulated that one reason why so many jobs are going to people with greater analytical backgrounds is because newer and younger owners may better identify with them.

"Generally speaking, neither the [newer generation of] owners nor the analytic guys have basketball in their background," the longtime executive told Broussard. "This fact makes it easy for both parties to dismiss the importance of having experience in and knowledge of the game.

The piece goes on to say that since many newer NBA owners have business and financial industry backgrounds, (and didn't inherit their teams as part of the 'family business'), that they would naturally look for their team executives to share the kinds of educational and work experience profiles of the business executives with which they are accustomed to working with, and have been successful with.

The former players, typically, do not have these kinds of skills, they have spent just about all their adult lives (and most of their childhoods), actually playing basketball. A set of experiences, it is turning out, no longer seems to provide the best training or preparation for running or managing a basketball team. 

But the more interesting point from all this, and the one that might have resonance beyond basketball, is the idea that the change in hiring philosophy is coming right from the top - from a new generation of team owners that have a different set of criteria upon which they are assessing and evaluating talent.

Left to tradition, hiring and promotion decisions would have probably only slowly begun to modernize. But a new generation of owners/leaders in the NBA are changing the talent profile for the next generation of leaders.

The same thing is likely to play out in your organization. Eventually, if it has not happened yet, you are going to go to a meeting with your new CHRO who didn't rise through the HR ranks and maybe is coming into the role from finance, operations, or manufacturing. In that meeting your 19 years of experience in employee relations might be a great asset to brag on. Or it might not be.

And you might find out only when you are introduced to your new boss, who has spent her last 5 years crunching numbers and developing stats models.

Tuesday
Dec232014

Ways in which to contact me, ranked

This story is literally ALL OVER my Twitter feed this morning:

Coca-Cola Disconnects Voice Mail at Headquarters

The headline is pretty self-explanatory, but if you needed more context, here is an excerpt from the piece on Bloomberg:

Forget about leaving a voice mail at Coca-Cola Co.’s (KO) Atlanta headquarters. Send a text instead.

Office voice mail at the world’s largest soft-drink maker was shut down “to simplify the way we work and increase productivity,” according to an internal memo from Chief Information Officer Ed Steinike. The change went into effect this month, and a standard outgoing message now throws up an electronic stiff arm, telling callers to try later or use “an alternative method” to contact the person.

Coca-Cola is one of the biggest companies yet to ditch its old-style voice mail, which requires users to push buttons to scroll through messages and listen to them one at a time. Landline voice mail is increasingly redundant now that smartphones are ubiquitous and texting is as routine as talking.

Nice work, Coke - and welcome to the club. SMB Enterprises, (me), has had a Voice Mail ban in effect for about two years now (and reports that the ban has been 'extremely successful').

Voice mail is terrible, obviously. 

But reading the Coca-Cola article made me think about how I like to actually be contacted for business/work related matters. And since there are more ways than ever before in which the average person can actually be contacted, creating this little list was tougher than I figured it would be. 

But let's give it a shot, maybe some PR person out there will read this and it will save me at least one random phone call.

Ways SMB prefers to be contacted from least preferred to most preferred:

11. Voice mail (sort of doesn't even belong on the list, as you usually can't really leave me a voice mail)

10. Phone call

9. Any form of communication (message, tag, poke) possible on Facebook

8. Twitter direct message (never look at them, and they are way, way too easy to accidentally make public)

7. Twitter 'mention'

6. LinkedIn message (this is just another Inbox that I have to check, and it is also a horrible messaging platform)

5. Email

4. Postcard or letter (You never write anymore!)

3. Cyber Dust

2. SMS Message

1. Fax

That's it, what about you? Are calls and voice mails dead to you as well?

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