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    Wednesday
    Jul202016

    Over, Under, and Properly Rated #1

    My current favorite sports talk show is the Russillo and Kanell Show that airs nationally on ESPN radio. On the show, the hosts occasionally do a 'rated' segment where they categorize sports teams, players, and other aspects of sports and pop culture into one of three buckets. 'Overrated' for things they think are generally praised or valued more than they should be. 'Underrated' for the opposite - things that do not get enough attention or accolades. And finally 'Properly' rated, for the things that receive about the correct level of praise or derision.

    It is a fun segment, complete with sound effects, and in the spirit of running out of good ideas this week, I am going to steal borrow for this site. So here goes, the first in what may be a series if I remember to do this again, of 'Over, Under, and Properly Rated' (SFB edition). Expect a mix of HR, workplace, Tech, sports, pop culture, and whatever else comes to mind.

    Overrated

    1. SaaS - Yes, it's better than on-premise. Yes, innovation and upgrades come faster. Yes, in some cases total cost of ownership can be less than traditional software. But implementations are still tricky, integration can be a hassle, and the amount of vendor FUD is astronomical. I am not saying SaaS is 'bad', just perhaps a little over-promised and a little overrated.  

    2. Apple - more and more, the hardware matters less and less. As long as Pokemon GO works, who cares about the device?

    3. Employee pulse surveys - Asking employees what they think once a year is probably not often enough. Asking them every day? Probably too much.

    4. Company Culture - Important, sure. But not more important than Talent or Strategy.

    5. Pokemon GO - It is kind of fun. Just kind of.

    Underrated

    1. Turning off smart phone notifications - You will be amazed how much more relaxed and focused you will be

    2. Amazon - How can the biggest e-commerce titan be underrated? Because they are into everything - enterprise cloud services, content, droned, spaceships, and who knows what else. 

    3. Single sign-on - Where did I put that piece of paper with all my passwords again?

    4. The New York Knicks - A playoff team in 2016-2017. I am sure of that. 

    5. Big Brother - Yes, I am watching this again. I actually am watching it as I write this post.

    Properly Rated

    1. Candidate experience - Yes, it is important. It is about as important as lots of things that are all kind of important. You need to spend some time on it. Just some.

    2. Twitter - Probably not as influential and important as it could/should have been. Probably not as 'dead' as some pundits like to think.

    3. The Olympics - I don't know anyone who loves the Olympics. But most of us watch at least some of the Olympics.

    4. The Golden State Warriors - Vegas had the over/under on Warriors wins for next season at 68.5, which seems just about right to me.

    5. LinkedIn - It is slowly but steadily becoming more pointless by the day. But you still need to make sure you have a complete profile on there and pretend you care about it once in a while

    What do you think? Do I have it right? 

    Is this post itself over, under, or properly rated?

    Tuesday
    Jul192016

    The best, or at least most fun, workplace reaction to Pokémon GO

    There are two possible reactions to the current Pokémon GO craze for the owner/boss/supervisor who is concerned that their employees are wasting too much time playing the game and are subsequently shirking their workplace duties and responsibilities.

    1. Issue a ban or similar crackdown on playing the game, up to and possibly including blocking access to the app on company-issued devices

    2. Ignore the phenomenon completely, continue to manage to organizational and individual norms and expectations for performance, and treat people as adults, more or less. This approach treats and categorizes Pokémon GO as just the latest in the endless and endlessly updating list of 'shiny things that are more fun than work, and will distract our weak-minded staffs from their tasks.' 

    And like the other distractions that have come before it, (the Internet, March Madness, Facebook, fantasy football, etc.), if you and your organization finds itself having a real Pokémon GO problem, well, your problem is not really Pokémon GO, if you know what I mean. The problem is one or more of hiring the right people, giving them engaging assignments, management not up to the task, inefficient process design, or something else - Pokémon GO only helps you to realize something more fundamental is going on that won't be fixed by taking away people's Pokémon fix.

    You know, now that I think of it, there is a third possible organizational reaction to the Pokémon GO craze - make playing the game a required activity for employees.

    Check out what the folks over at The Next Web office in Amsterdam are up to:

     

    Sounds to me like the best, (and geekiest) workplace reaction to Pokémon GO yet.

    Have a great day and I hope you Level Up!

    Monday
    Jul182016

    Are you a buyer or seller of talent?

    In sports, and I will contend, in most other industries as well, teams and organizations are either 'buyers' of talent, i.e, the best candidates and people leave other organizations to come there to work,  or are 'sellers' of talent, i.e. they tend to lose their most talented people to other, better opportunities and organizations. 

    The problem for organizations however, is figuring out where they want to be on the spectrum of 'seller/buyer' of talent, vs. where the market (and the talent), perceive them to be on said spectrum. In other words, it can be pretty easy for team and organizational management to in accurately peg themselves as a buyer or acquirer of the best talent, when the talent no longer sees the organization as all that desirable.

    And in big time sports like Major League baseball, NBA basketball, and international soccer/football at the highest levels we see this tension between desire, perception, and reality plays out often, as teams vie for the services of the best and most talented players. 

    Case in point, the potential transfer of one of European soccer's top players, Paul Pogba from the Italian club Juventus to the English club Manchester United. Juventus' management sees themselves as an acquirer of talent clearly, as evidenced by this quote from team manager Massimilliano Allegri on the Pogba situation, (courtesy of Business Insider).

    "I am calm about the English rumours. Anyone who has the opportunity to leave Juventus has to consider things very carefully, because right now Juve are among the top four European clubs. 

    "This is not a selling club that just lets its players go. Pogba belongs to Juve and at the end of the day he too will want to win another Scudetto (Italian league championship) and hopefully the Champions League.

    "We have grown in terms of appeal and awareness of our own capabilities. So far our market this summer has been eight out of 10, bringing in players of international pedigree like Medhi Benatia, Dani Alves, and Miralem Pjanic."

    Tease that out a little bit and we can see clearly that Juventus see themselves as a talent acquirer - they think Pogba would be better off remaining with Juventus instead of leaving for Manchester United, and additionally, they are 8 out of 10 in acquiring top-level players against competing clubs.

    Meanwhile, Man United, long considered a buyer or acquirer of talent themselves, but who have dropped a bit lately due to some disappointing results, see the potential Pogba signing as one that cements and solidifies their reputation as a desirable location and organization for the very top tier of soccer talent to ply their trade. 

    Where Pogba ends up deciding where to play his soccer is a decision that will validate the ambitions and self-perception of one of these two organizations, and cast some doubts on the other. Both teams see themselves as 'the' destination for talent of Pogba's level. It will be interesting to see how this plays out.

    Why does this matter to you and your organization?

    Because it serves as a reminder of two important points. One, it is important to understand that no matter how you perceive your organization's desirability as a place to work, your self-perception needs to align with market reality in order to better inform and shape your talent strategy.

    And two, at the end of the day, your organization's perception and position as a talent buyer or seller is a decision that the talent makes, not you. No amount of branding, or history, or posturing, or past glory will make up for the best talent deciding a competing organization over yours. 

    It's good to know where you stand in the pecking order, and it is better to know how and why the most talented people decide to put you there.

    Have a great week!

    Saturday
    Jul162016

    Five quick 'Sports and Talent' takes from NBA Summer League - #8ManRotation

    I am out at the NBA's summer vacation also known as Summer League in Las Vegas joined by a couple of members of the 8 Man Rotation crew, Kris 'KD" Dunn and Matt 'Matty Ice, akaBruno' Stollak.

    As in the past sojourns to NBA Summer League, the reason to attend is not just about the basketball. In fact it is perhaps not even half about the basketball. Rather it is for what happens and is happening outside the lines - the observations of members of NBA team management, league staff, players on the sidelines, and the general approach towards talent management that the different teams take as they all strive to reach the same goal - an NBA championship - in many, many different ways.

    Add in the natural sideshow/carnival atmosphere that is Las Vegas, and Summer League becomes just about the perfect confluence (for me), of sports, Talent Management, development, management philosophy, and business strategy played out in the open and in real time.

    So with that said, here are my first five quick takes from about a day and a half out at Summer League:

    1. A little bit of 'real' experience makes a huge difference. The best players in this year's Summer League have tended to be more experienced players like Devin Booker, D'Angelo Russell, and even the Nets' Sean Kilpatrick. One commonality across these players? They all have at least one full year experience in the NBA already and have come back to Summer League to continue to work on and refine their games. These players and others have shown how much even one year of development and experience makes a huge difference in performance. The lesson to me for managers of talent is that of patience. Even in this world of 'go-go-go', it often pays to invest in talent and development and to be patient to realize increased benefits later on. In other words, don't look at new employees just as ones that have no idea what they are doing, try to envision the value that they can deliver after a year of prep and learning.

    2. Stakes matter, i.e., if you give someone a lousy project don't be that surprised if their performance dips. Friday's games at NBA Summer League were all loser's bracket games - the final game of the summer for teams that had been eliminated from Summer League title contention. Basically, there was nothing on the line in terms of team goals in these games. And perhaps not surprisingly, the quality of play suffered. Even though many of the players had plenty personally at stake in these games, collectively they had no goals in common. The result was a day of mostly sloppy play, bad shooting, ill-advised shot attempts, and generally bad basketball. The real world implication of this? When you give employees and teams thankless, low-profile, and low-impact work they are naturally going to be tempted to give less or worse effort. That is just human nature. Don't judge someone solely on how they perform when the nature of the assignment drags their performance down a notch or two.

    3. But great organizations and leaders rise above these lousy circumstances. The best game amongst the losers, featured the Spurs topping the Kings in overtime. The game was entertaining because it went down to the wire sure, but the real reason I enjoyed the contest was that the Spurs, probably the league's best-run organization over the last 20 years, took such a professional, competent, and serious approach to the game, one that meant nothing in terms of the outcome. The players were engages, the coaching, led by Becky Hammon, was exceptional, and the execution of the team when it mattered most was excellent, resulting in the win. So while I just said you can't judge individuals solely when things are going bad, you can see how world-class organizations get that way by seeing how they approach bad situations. The Spurs looked and acted like this meaningless game really did matter - and to great organizations everything matters, which helps make them great.

    4. Talent trumps everything. But you already knew that. The last game we caught on Friday night involved the Philadelphia 76ers and their new star, first pick in the 2016 draft Ben Simmons. Simmons was clearly the best athlete, had the best basketball instincts, and at times was held back by the inferior talent he was playing with and against. The key for Simmons' early development seems to be that he needs to understand both how good he is, and what he needs to do to improve. Simmons is a great rebounder and passer, but probably needs to work on his shooting in order to realize his full potential. It would be easy for him to stick with what he is comfortable doing, and excels at doing at the expense of working on the parts of his game that need improvement and he seems uncomfortable with (at least at the moment). But to be the best he can be, he needs to do more than just one or two things. HR lesson? The greatest talent can do more than one or two things exceedingly well, but they might need to be pushed a little to do those things that are uncomfortable with. But if you can and do that, then youu develop the rarest of commodities - someone who excels at all aspects of the game/job/function.

    5. You have to judge talent on performance, not by appearance. We had the chance to watch (and very briefly meet), NBA prospect Josh Magette, a point guard who starred in the NBA's Developmental League last season, and is playing for the Brooklyn Nets summer league squad. Magette was proably the best point guard in the  D-League last season, and has a real opportunity to break into the NBA this season. That means he is probably one of the best 500 - 1000 or so basketball players in the world right now. And Josh is listed at 6'1" , 160 pounds. And after seeing him up close, let's say those measurements are generous. Josh looks like he could still be playing high school ball, is not physically imposing at all, but yet can compete at the highest levels of basketball against guys that have six inches and 60 pounds on him. If you saw Josh on the street you would never think he was in upper echelon of basketball players in the world. And you'd be dead wrong. Final lesson from Summer League? Talent is everywhere - even in places you'd never expect to find it, and are often afraid to look.

    That's it - I'm out for now and about to hit another full day at the Thomas & Mack Center  - there might be a wrap post up early next week for those of you, (both of you), who can't get enough of these sports and HR takes.

    Have a great weekend!

    Thursday
    Jul142016

    PODCAST: #HRHappyHour LIVE from Ceridian Insights

    HR Happy Hour - LIVE from Ceridian Insights 2016 in Las Vegas

    Hosts: Steve Boese, Trish McFarlane

    Guests: Lisa Sterling, Jayson Saba, Ceridian

    LISTEN HERE

    In this special episode of the HR Happy Hour Show, Steve broadcasted LIVE from the stage at Ceridian Insights 2016Customer Conference in Las Vegas. Host Steve Boese was joined by Lisa Sterling and Jayson Saba of Ceridian to talk about some major themes and initiatives including organizational transformation, key issues in employee engagement and diversity, and how organizations can better align and organize to ensure the focus remains on customer success.

    And since this was a special LIVE show from Las Vegas, you can be sure there will be some surprises along the way, including meeting the summer intern with the BEST internship ever.

    You can listen to the replay of the LIVE show on the show page HERE or using the widget player below:

    This was a really fun show in front of a live audience, many thanks to Ceridian to having the HR Happy Hour Show at Ceridian Insights.

    Thanks of course to our show sponsor Virgin Pulse - go to www.virginpulse.com to learn more.

    And be sure to subscribe to the HR Happy Hour on iTunes, Stitcher Radio, or your favorite podcast app, just search for 'HR Happy Hour' to subscribe and never miss a show.